Supervisor, Warehouse Billing & Administration

DSV • Miami, FL

2d • $62,500 - $84,500

About The Position

The Billing and Administrative Supervisor is responsible for overseeing warehouse billing processes, administrative functions, and office support activities to ensure accurate invoicing, timely reporting, and efficient day-to-day administrative operations.

Requirements

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 3+ years of experience in billing, warehouse administration, or related operational support role.
• Prior supervisory experience preferred.
• Strong knowledge of billing systems, warehouse management systems (WMS), and Microsoft Office applications.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced warehouse environment.
• Strong communication and leadership skills.
• Experience with customer invoicing in a logistics or distribution environment.
• Knowledge of inventory reporting and warehouse documentation.
• Attention to detail and high level of accuracy.
• Ability to work cross-functionally with operations and finance teams.
• Fluent in English (oral and written)
• Proficient in Microsoft Office and CRM software
• Familiarity with logistics-specific software (e.g. TMS, WMS)

Responsibilities

• Supervise daily billing activities related to warehouse services, storage, handling, transportation, and customer-specific charges.
• Ensure invoices are processed accurately and submitted on time.
• Review billing discrepancies, research issues, and coordinate corrections with internal departments and customers.
• Monitor customer accounts, billing records, and supporting documentation for accuracy.
• Oversee warehouse administrative operations including data entry, reporting, filing, and document control.
• Prepare operational and billing reports for management review.
• Coordinate with warehouse operations, customer service, and finance teams to ensure billing aligns with services provided.
• Support payroll-related administrative tasks such as attendance tracking and time record review when applicable.
• Manage and lead a team of Customer Service Agents
• Supervise and support administrative team members, including scheduling, training, and performance management.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED