Supervisor, Utility Operations

Fujifilm•Holly Springs, NC

35d

About The Position

The Supervisor of Utility Operations is responsible for overseeing and coordinating the operations of utility systems and the team of utility operators to ensure smooth and efficient operations. This role focuses on maintaining and managing equipment, vendors, and daily operational activities while ensuring compliance with safety, regulatory, and Good Manufacturing Practices (GMP) standards. Additionally, this role also provides training, technical support, and leadership to the utility operations team.

Requirements

High School Diploma/GED with 6+ years of experience in utility operations or related field
Prior experience working in a GMP environment
Experience using Microsoft Office (e.g., Word, Excel, Outlook, etc.)
Advanced knowledge of mechanical, electrical, plumbing, chemical treatment, and control systems
Effective communication, both written and oral
Ability to work in a team environment
Willingness to coach, lead, and develop a team
Ability to effectively present information to others
Knowledge of Lean Six Sigma methodologies or other continuous improvement techniques
Must be able to work shifts and on-call, as needed

Nice To Haves

Associate’s degree in Mechanical, Electrical, Applied Engineering, or Industrial Technology
Prior experience in utility operations, pharmaceutical manufacturing, or another highly regulated industry
Computerized Maintenance Management System (CMMS) or other data tracking software experience
Experience developing and implementing preventative maintenance systems
Experience in project management or leading cross-functional teams

Responsibilities

Manages and oversees daily utility system operations, including compressed gases, cooling towers, plant steam, chillers, HVAC, boilers, fire alarms, and utility management systems (e.g., Delta V, Simplex, BMS)
Supervises a team of utility operators, and provides training, guidance, and development opportunities
Troubleshoots utility system issues and ensures equipment operates efficiently while adhering to compliance and safety standards
Performs routine inspections and analysis to identify areas for improvement and implements energy-saving measures to minimize operational costs and environmental impact
Responds to equipment failures and emergencies promptly to ensure continuous operations
Assists in preparing utility systems for emergencies, including power outages, fire alarms, and adverse weather events
Ensures compliance with GMP, Occupational Safety and Health Administration (OSHA), and other regulatory standards
Maintains and updates standard operating procedures (SOPs) and document incidents reported by utility operators
Participates in cross-departmental meetings to provide technical expertise
Assists in implementing process improvements
Supports site operations and handles emergency work orders outside regular working hours, as needed
Collaborates on the development and implementation of safety procedures and risk assessments
Enforces all company policies (e.g., time off, shift work, inclement weather) that directly impact employees
Completes required administrative tasks (e.g., timecard approvals, time off requests, expense reports, etc.)
Participates in the recruitment process and retention strategies to attract and retain talent
Other duties, as assigned