Dispatcher Rapid Transit Ops
About The Position
The Department of Subways Operations Support Timekeeping Unit is seeking a highly motivated individual to join the Timekeeping Unit. The selected candidate will be required to supervise employees and assist in various areas of Timekeeping. The duties will include, but not be limited to the following: Perform daily entry into Timekeeping database for various operational titles across Subways. Delegating tasks to staff to ensure coverage of daily assignments and managing reports. Assess opportunities to streamline current procedures and workflow. Respond to Timekeeping issues via phone and email. Ability to effectively communicate verbally and orally with both staff and management. Possesses multi-tasking skills, ability to flex in with tasks and maintain professional demeanor in high paced environment.
Requirements
- Position is open to current MTA/NYCT Assistant Train Dispatchers and Dispatchers.
- At least one-year supervisory experience.
- A motor vehicle driver's license valid in the State of New York with no restrictions which would preclude the performance of Supervisor (Stations) work. This license must be maintained for the duration of the employment.
Nice To Haves
- Good operating and attendance record.
- Excellent written and verbal communication skills.
- Strong organizational skills with
- Knowledge of collective bargaining agreements
- Ability to read and understand work programs and job schedules.
- Adept at learning new tools and software
- Ability to work individually and as part of team.
- Ability to respond to employee inquiries and concerns.
- Effective communication skills.
Responsibilities
- Perform daily entry into Timekeeping database for various operational titles across Subways.
- Delegating tasks to staff to ensure coverage of daily assignments and managing reports.
- Assess opportunities to streamline current procedures and workflow.
- Respond to Timekeeping issues via phone and email.
- Ability to effectively communicate verbally and orally with both staff and management.
- Possesses multi-tasking skills, ability to flex in with tasks and maintain professional demeanor in high paced environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
