Supervisor - Showroom

Wynn ResortsLas Vegas, NV
36d

About The Position

The Showroom Supervisor is responsible for overseeing the showroom operations and staff. This includes scheduling the staff, interacting with various department heads, creating nightly reports, handling guest issues when needed, and interacting with the guests nightly to create a positive and professional guest experience while providing 5 star customer service. The Showroom Supervisor will assist the Showroom Manager with training, and evaluating the staff. Training will include how to handle emergency evacuation and guest emergencies.

Requirements

  • Requires a minimum of two years supervisory experience in a theatrical environment.
  • Candidates must have excellent customer service skills
  • Proficiency in MS Office is required.
  • Must be able to work a flexible schedule including weekends and holidays.

Responsibilities

  • overseeing the showroom operations and staff
  • scheduling the staff
  • interacting with various department heads
  • creating nightly reports
  • handling guest issues when needed
  • interacting with the guests nightly to create a positive and professional guest experience while providing 5 star customer service
  • assisting the Showroom Manager with training
  • assisting the Showroom Manager with evaluating the staff
  • training will include how to handle emergency evacuation and guest emergencies

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What This Job Offers

Career Level

Manager

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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