Showroom Sales Supervisor (part-time)

Tonal•Atlanta, GA

8d•Onsite

About The Position

Tonal is looking for a part-time Retail Showroom Sales Supervisor to lead our Showroom Sales Specialists at our Perimeter showroom. In this role, you will be a critical component in driving sales at the Showroom. You’ll be leading the sales floor, and working closely with Sales Specialists in an effort to provide an exceptional customer experience. If you’re passionate about fitness, have a high bar for customer experience, and love to solve challenging problems, Tonal is the place for you.

Requirements

2+ years sales experience in retail, fitness, service or hospitality industries
Ability to deliver great customer experiences that build loyalty and deliver measurable sales results
Strong verbal communication skills. You’re invigorated by interaction with customers, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative
Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies; Strong problem solving skills
Excellent written communication skills. You’re organized, and you follow through on next steps
Flexibility to work a standard retail schedule, including evenings, weekends and holidays
Minimum of 18 years of age

Nice To Haves

Fitness industry experience
Luxury or high-end product experience
Proficiency with Apple Products, Google Suite, and Salesforce a plusSupervisory experience is preferred

Responsibilities

Develop a deep knowledge and understanding of Tonal’s product, technology and brand image
Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests
Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
Deliver on and exceed sales goals
Maximize sales through exceptional customer relationships and impactful in-store service
Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
Maintains an organized and clean sales floor area with an attention to detail
Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage
Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience
Perform opening and closing procedures
Create and maintain an environment of strong sales and exceptional customer service through teamwork, providing informal coaching and support when needed, and leading by example
Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)