Supervisor, Shipping

AAON, Inc.•Redmond, OR

8d•$71,622 - $87,538

About The Position

Oversee and coordinate the activities of the shipping department, ensuring the efficient and timely delivery of products to customers. Manage a team of shipping personnel, organize schedules, maintain inventory accuracy, and implement best practices to optimize shipping processes. Liaison with other departments to ensure smooth workflow and resolves any issues that may arise during the shipping process.

Requirements

Associate degree or an equivalent experience in the HVAC industry or a similar industry.
Minimum of 5 years of experience in shipping, logistics, or warehouse operations.
Strong leadership and interpersonal skills with the ability to effectively manage and motivate a diverse team.
Exhibits good decision-making and problem-solving abilities.
Excellent organizational and time management skills with the capacity to prioritize tasks and meet deadlines in a fast-paced environment.
Proficiency in shipping systems and software applications, such as ERP systems, warehouse management systems, and Microsoft Office.
Knowledge of shipping regulations and transportation methods.
Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, suppliers, and internal stakeholders.
Flexibility to work extended hours or weekends as needed to meet business needs.
Works effectively in a team environment while remaining positive and helpful in all situations.
Works effectively in a fast-paced high-pressure environment.
Maintain a satisfactory work attendance.
Communicates effectively in written and spoken form.
Possesses excellent interpersonal relationship skills.
Exhibits good decision making and analytical problem solving abilities.
Demonstrates strong multi-tasking capabilities and organizational skills.
Works effectively in a team environment.
Works effectively in a fast-paced high-pressure environment.
Lift up to 50lbs.
Sit or stand for up to 95 percent of work hours.
Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Responsibilities

Supervises and leads a team of shipping personnel, providing guidance, training, and performance feedback.
Establishes shipping policies and procedures and directs shipping programs accordingly.
Plans and organizes daily shipping activities, including prioritizing orders, assigning tasks, and coordinating schedules to meet deadlines.
Ensures weekly production schedules are in alignment with customer-requested ship dates.
Ensures accurate packing and shipping of orders, verifying quantities and product quality before shipment.
Inspects labels, barcodes, and other features of completed orders.
Maintains inventory accuracy by conducting regular stock checks, reconciling discrepancies, and implementing corrective actions as needed.
Monitors shipping supplies and equipment, ensuring adequate levels and proper maintenance to support efficient operations.
Collaborates with other departments such as production, warehouse, and customer service to coordinate shipping activities and address any issues or concerns.
Provides proper and timely feedback to customer service for possible delayed shipments while implementing alternative and innovative solutions to unforeseen delays.
Implements and enforces safety procedures and standards to create a safe working environment for shipping personnel.
Continuously evaluates shipping processes and identifies opportunities for improvement, implementing measures to increase efficiency and reduce costs.
Prepares and maintains shipping records, reports, and documentation, ensuring compliance with regulatory requirements and company policies.
Handles customer inquiries and complaints related to shipping, investigating issues and resolving them in a timely and satisfactory manner.
Stays informed about industry trends, regulations, and best practices in shipping and logistics, incorporating new knowledge into departmental processes and procedures.
Provides a high level of customer service to the manufacturing team.
Resolves problems relating to shortages, variances, or other impediments to smooth flow of shipments from the facility.
Communicates effectively with management and team to achieve department/company goals.