Supervisor - Shipping & Receiving

Acme Smoked FishPompano Beach, FL

About The Position

The Supervisor – Shipping & Receiving leads day-to-day warehouse operations, including shipping, receiving, order picking, staging, loading, and unloading. This role ensures accurate, on-time order fulfillment while maintaining high standards of safety, quality, and efficiency. The Supervisor is also responsible for building and developing a strong team through hiring, training, and performance management, while fostering a positive, team-oriented work environment aligned with company values.

Requirements

  • 3+ years of warehouse operations experience, with at least 1 year in a lead or supervisory role.
  • Proficiency with ERP or production systems (e.g., M3, CAT2) and general computer literacy.
  • Strong attention to detail, organization, and analytical skills.
  • Effective communicator with the ability to collaborate across teams in a fast-paced environment.
  • Proven ability to manage multiple priorities, adapt quickly, and maintain a high level of accuracy.
  • Positive attitude with a strong willingness to learn and grow.
  • Demonstrated reliability with excellent attendance and punctuality.
  • Ability to work in cold storage environments for extended periods and remain on your feet for long durations.
  • Forklift certified with the ability to safely operate material handling equipment.
  • Commitment to completing required training and adhering to standard work and safety practices.

Nice To Haves

  • Bachelor’s degree in Supply Chain, Logistics, Warehouse Management, or related field preferred.
  • Experience in FDA-regulated environments and/or SQF or BRC-certified facilities preferred.

Responsibilities

  • Supervise and coordinate all shipping/receiving activities, including picking, staging, and loading/unloading.
  • Ensure accurate, on-time fulfillment of outbound orders, including proper handling of temperature-sensitive products.
  • Complete and process invoices and Bills of Lading (BOLs) accurately and on time.
  • Close out daily shipping activities in compliance with warehouse systems and cold chain protocols.
  • Lead, train, and mentor first-shift warehouse staff; enforce cold storage safety and handling standards.
  • Assign tasks and manage staffing across dry and cold storage areas for optimal efficiency.
  • Promote teamwork, accountability, and cross-training to increase operational flexibility.
  • Safely operate forklifts and other material handling equipment.
  • Perform cycle counts and ensure inventory accuracy, stock rotation, and proper product labeling.
  • Oversee inventory movements and transactions within ERP (M3) system.
  • Ensure all products are stored and handled according to temperature and food safety requirements.
  • Conduct routine equipment inspections and address maintenance or safety concerns promptly.
  • Enforce workplace safety standards and maintain a clean, compliant environment.
  • Coordinate staffing, PTO, and vacation coverage with Warehouse Manager.
  • Schedule outbound shipments and next-day pickups aligned with production and cold storage needs.
  • Act as backup for Warehouse Manager, ensuring continuity of operations.
  • Monitor team performance, provide feedback, and support performance evaluations.
  • Assist with administrative tasks and maintain accurate inventory records.
  • Serve as backup to Inventory Coordinator to ensure continuity during absences or peak periods.
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