Supervisor Scheduling/Telecommunications (Remote) - Neurology

Washington University in St. Louis

2d • Remote

About The Position

Position responsible for the general maintenance of the Master Schedules in IDX System and acts as department liaison for after hour advisory service.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Computerized Appointment Scheduling (2 Years)
• Managerial (1 Year)

Nice To Haves

• Communication
• IDX
• Interpersonal Communication
• Multitasking
• Organizing
• Workload Prioritization

Responsibilities

• Handles incoming calls to departments centralized appointment scheduling lines.
• Communicates changes to physician master schedules.
• Updates scheduling protocol and manual as needed.
• Monitors ACD reports daily.
• Manages staffing, personnel issues, reporting and planning.
• Assists with front desk duties in clinical practice as needed.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees