Supervisor, Records

Management and Training Corporation•Joliet, IL

2h•Onsite

About The Position

MTC is proud to operate the Joliet Job Corps Center in Joliet, IL where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people’s lives and we want YOU to join our team! The Supervisor, Records directly supervises the records clerks and is responsible for the management of student records, pay and allowances, leaves, government transportation, maximum benefits, and input and exit processing, in compliance with government and management directives.

Requirements

Associate's degree and two years related experience required, one of which should be supervisory
Directly related experience may be considered in lieu of formal education requirements on a year by year basis
Excellent written and verbal communications skills and computer proficiency required
Valid driver’s license with an acceptable driving record

Responsibilities

Plan, coordinate and supervise the administrative and student records activities of the department
Provide staff training, evaluate staff performance, recommend and implement departmental changes to the director, finance & administration, and coordinated with the manager, human resources prior to implementation
Assist the director, finance & administration, in the preparation of the departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations
Assist in the development and implementation of new and revised policies and procedures affecting student records
Regularly assess and audit department for contractual compliance and quality of services to students; prepare reports on audits and assessments
Supervise maintenance and preparation of all central student records, reports, and other written communications
Train records clerks on the maintenance and completion of student records; establish work assignments and priorities
Statistically analyze student records; regularly review and audit records for compliance with DOL requirements
Coordinate clothing allowance issue, audit of student pay, government transportation and meal allowance administration
Coordinate with other center staff concerning student records
Supervise input, exit processing, transfers and extensions of student enrollment
Ensure timely and accurate submission of student records, reports and other documents to appropriate national, regional, other contractor and center offices
Maintain accurate and current accountability systems such as morning report, enrollment, allotments, leave records, student pay and profiles
Audit center student records against DOL data center records for accuracy; resolve discrepancies
Respond to student, staff and outside agency inquiries regarding student records; ensure Privacy Act compliance
Provide orientation for new staff and students in student records functions.
Provide positive, quality customer services to students, staff and other center customers
Participate in student employability programs and activities
Support, promote, and enforce the Job Corps’ Zero Tolerance Policy
Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions
Maintain accountability of staff, students and property; adhere to safety practices.