Supervisor, QA and Compliance

Voyant Beauty•Ridgefield, NJ

About The Position

The Quality Assurance and Compliance Supervisor is responsible for overseeing all aspects of the site's quality systems and compliance programs within a topical OTC manufacturing facility. This role ensures that products consistently meet regulatory standards, internal specifications, and customer expectations. The Supervisor provides leadership to the QA team, drives audit readiness, and fosters a culture of continuous improvement in a regulated manufacturing environment.

Requirements

4-6 years of progressive Quality Assurance experience in regulated manufacturing (OTC, personal care, pharma, cosmetics). (Preferred)
1-3 years in a leadership role managing quality teams/systems. (Preferred)
1-3 years knowledge of FDA regulations, GMP, ISO standards, and electronic QMS platforms. (Preferred)
Applies deep knowledge to ensure compliance, interpret regulations, and guide site strategy. (High proficiency)
Manages CAPA, investigations, change control, procedures, and annual product review. (High proficiency)
Leads internal/external audits, prepares responses, and ensures sustainable actions. (High proficiency)
Coaches, mentors, and builds high-performance QA teams. (Medium proficiency)
Applies structured quality tools to identify systemic issues and implement solutions. (Medium proficiency)
Delivers clear, professional updates to leadership and stakeholders. (Medium proficiency)
Identifies opportunities, implements best practices, and drives efficiency. (Medium proficiency)
Operates and manages quality management systems effectively. (Low proficiency)

Nice To Haves

Bachelor's Degree in Chemistry, Engineering, Life Sciences, or related field (Preferred) or
Master's Degree in related field ()
Auditor certification (e.g., ASQ CQA, ISO Lead Auditor). (Preferred)

Responsibilities

Lead, mentor, and develop the QA team, fostering a high-performance culture. Align quality objectives with business goals and regulatory requirements. Serve as a key member of the site quality leadership team to influence cross-functional decisions.
Manage investigations, including non-conformances (NCP), deviations, and CAPA lifecycle.
Review/approve change controls impacting product quality or compliance. Oversee plant procedures (Level I–III) and governance of work instructions. Coordinate and compile Annual Product Review data.
Lead the Internal Audit Program and ensure timely closure of findings. Prepare the site for external audits/inspections, support or lead with site quality head. Drive audit readiness, responses, and sustainable corrective/preventive actions.
Ensure ongoing compliance with FDA, GMP, ISO, and other standards. Monitor and report Quality KPIs (CAPA effectiveness, audit scores, complaints, training). Present quality performance to senior leadership and corporate stakeholders.
Oversee Calibration Program for equipment accuracy. Lead Quality Training Program (onboarding, cGMP, role-specific). Lead Complaint Handling investigations and trend analysis.
Apply quality methodologies and problem-solving to reduce risk and improve efficiency. Identify systemic issues and implement preventive actions across departments.
Support corporate initiatives and cross-functional projects as needed.
Participate in leadership development and succession planning initiatives.
Travel to corporate meetings, audits, or training sessions (up to 10–15%).
Some duties may vary slightly by location.