QA Compliance Specialist

LonzaPortsmouth, NH
Onsite

About The Position

As a QA Compliance Specialist, you will leverage your knowledge and expertise to support the Cell Therapy (CT) Quality Management System (QMS). In this role, you will act as a change agent—driving compliance, promoting inspection readiness, and supporting key review boards—while contributing to continuous improvement initiatives to ensure adherence to all applicable regulatory requirements.

Requirements

  • Bachelor’s degree in Life Sciences, Chemistry, Biology, or a related field
  • Working knowledge of GMP regulations and guidelines (e.g., ICH Q7–Q11, 21 CFR Parts 210, 211, 600–680, 820)
  • Strong written and verbal communication skills, with the ability to effectively engage stakeholders at all levels
  • Experience with quality and enterprise systems such as DMS, TrackWise, SAP, Syncade, or similar platforms
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • High attention to detail with strong organizational, analytical, and problem-solving skills
  • Self-motivated and adaptable, with the ability to manage changing priorities and workload effectively
  • Ability to work both independently and collaboratively within a team environment
  • Sound judgment with the ability to identify issues, present solutions clearly, and escalate when appropriate
  • Experience in a regulated environment

Nice To Haves

  • cell therapy or biologics experience is a plus

Responsibilities

  • Support and continuously improve the CT Quality Management System (QMS) to ensure compliance with applicable regulations and internal standards
  • Serve as a compliance champion by promoting inspection readiness, modeling quality behaviors, and supporting cross-functional review boards (e.g., DRB, CAPA Review Board, Change Control Board)
  • Independently review and approve controlled documents within the Document Management System (DMS), including SOPs, work instructions, forms, and validation/qualification protocols and reports
  • Ensure all documentation changes are accurate, justified, and compliant with established procedures; escalate complex issues as needed and collaborate with stakeholders to resolve them
  • Participate in deviation investigations and the CAPA lifecycle, supporting root cause analysis and ensuring effective corrective and preventive actions
  • Partner with subject matter experts (SMEs) to identify and close gaps in procedures, processes, and policies to maintain compliance with regulatory requirements (e.g., Annex 1, CFRs)
  • Monitor and support key quality metrics (KPIs/KQIs), identify trends, and take action to drive continuous improvement
  • Build strong cross-functional relationships with Manufacturing, MSAT, QC, and other teams to foster a strong quality culture
  • Provide guidance and coaching on GMP principles to promote compliance and operational excellence
  • Manage multiple priorities effectively in a dynamic, fast-paced environment

Benefits

  • Performance-related bonus.
  • Medical, dental and vision insurance.
  • 401(k) matching plan.
  • Life insurance, as well as short-term and long-term disability insurance.
  • Employee assistance programs.
  • Paid time off (PTO).
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