Supervisor, Point of Care Testing & OP Phlebotomy

South Shore Health•Weymouth, MA

17d•$93,000 - $139,800

About The Position

Under the general direction of the Director of Laboratory Services and in conjunction with the CLIA Lab Director, and Chief of Pathology, is responsible for supervising the operations of the Outpatient Phlebotomy services both on-site and off-site, the Outreach Phlebotomy services, and Point of Care Services conducted under the Laboratory’s CLIA licenses. Ensures adequate staffing, orders received are compliant, orders entered are accurate and complete, and specimens collected are correct and submitted for processing in a timely manner. Ensures phlebotomy service needs of internal and external clients are identified and plans are developed and implemented to meet them. May be required to perform phlebotomy and POCC duties as needed. POC supervisory duties will include but not limited to working with Nursing, Respiratory, Operating Room and other departments in need of POC services.

Requirements

Minimum Education - Required Bachelor’s Degree in Medical Laboratory Science
Will consider Bachelor of Science in Biology with current MLS Certification
Minimum Work Experience Minimum of combined five (5) years of full-time employment in clinical laboratory experience in Chemistry and Hematology required.
Required Certification Current MLS - Medical Laboratory Scientist
CLIA/ CAP Education Verification Required
Required additional Knowledge and Abilities Must be knowledgeable and experienced in laboratory regulatory and accreditation standards compliance, quality control, and quality assurance.
Skilled at managing multiple priorities.
Must possess well-developed organizational and interpersonal and communication skills.
Able to successfully teach theory and practice of point –of-care testing applications, software such as middleware of analyzers and any laboratory information systems.
Mon-Friday, on call for the department as a supervisor.

Nice To Haves

Minimum of three (3) years of progressive leadership roles desired.

Responsibilities

Supervises all work performed within the sections of Outreach and Outpatient Phlebotomy and Point Of Care Services.
Sets the standards for the quality of technical work. Establishes the goals and the policies of the department. Establishes reporting procedures and types of records to be maintained by the section personnel.
Ensures phlebotomy and POC services needs of internal and external clients are identified and plans are developed and implemented to meet them.
Investigates operational issues and performs timely and thorough follow-up to achieve satisfactory resolution.
Orients new employees and student interns, trains all employees when new procedures, equipment, or methods are established, and provides remedial training to staff, as needed.
Manages human resources to assure quality services and promote positive employee relations.
Assures department’s operational excellence by ensuring staff delivers quality services in accordance with applicable policies, procedures and professional standards.
Is responsible for the fiscal management of section. Assures proper utilization of organization’s financial resources as part of fiscal management of the section
Choose POC devices appropriate for the service and patient population. Orders supplies and maintains sufficient inventory to efficiently operate the sections.
Effectively communicates departmental, organization and industry information to staff.
Promotes effective working relations and works effectively as part of a department/unit team inter and intra departmentally to facilitate the department's/unit's ability to meet its goals and objectives.
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
Attends all required Safety Training programs, IT, Finance and other necessary training to ensure updated knowledge of new tools, software and projects of the organization and can describe his/her responsibilities related to general safety, section/service safety, specific job-related hazards, LIS, budget and other laboratory initiatives.
Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
Other