Supervisor Patient Connection Center

Piedmont Healthcare • Atlanta, GA

1d

About The Position

This position provides leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities include supervising, monitoring, coaching, and developing employees who perform duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling.

Requirements

• H.S. Diploma or General Education Degree (GED) Required
• 3 years revenue cycle experience or Contact Center experience Required

Nice To Haves

• Associate’s Degree Preferred
• Bachelor’s Degree Preferred
• Healthcare Reimbursement experience Preferred
• Supervisory experience Preferred
• Call center experience requiring high volume inventory management Preferred
• Previous Epic experience Preferred
• Certification with Healthcare Financial Management Association Preferred
• Certified Revenue Cycle Representative Preferred

Responsibilities

• Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare
• Supervising, monitoring, coaching, and developing employees
• Checking the accuracy of orders
• Verifying insurance
• Creating estimates
• Obtaining authorizations
• Appointment scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees