Supervisor, Merchandise - Yankee Stadium

ASM GlobalTampa, FL
22h$22 - $26Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Merchandise Supervisor assists in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

Requirements

  • To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • All applicants must be at least 18 years of age
  • Able to work in a team environment, move fast, and act on assigned duties
  • Ability to walk and stand for extended periods of time
  • Must be flexible to work all First Energy Stadium events including late nights, weekends and holidays.
  • Energetic, self-motivated, friendly personality, and excellent guest services skills are required
  • Must be able to work in a fast paced and continuously changing environment
  • Must be able to work fluently in English
  • Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds.
  • High school diploma or equivalent.

Nice To Haves

  • 3 years merchandise experience preferred
  • Some college preferred

Responsibilities

  • Perform inventory & maintain proper inventory levels throughout Yankee Stadium.
  • Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his/her potential.
  • Ensure proper cash handling procedures are in effect at all times.
  • Manage performance of employees by preparing and communicating goals.
  • Communicating progress or opportunities for improvement to provide effective feedback.
  • Assist in the development of programs that result in increased customer satisfaction at Yankee Stadium.
  • Work with visual displays and merchandising of stands.
  • Setting up displays to best attract customers' attention.
  • Maintain product and service quality standards and anticipate customer needs/concerns
  • Perform other related duties, tasks, and responsibilities as required.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
  • Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
  • Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
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