Suite Attendant - Yankee Stadium

ASM GlobalNew York, NY
7d$12Onsite

About The Position

The Suite Attendant is responsible for providing high quality customer service during all events, to achieve customer satisfaction and accurate accounting of all transactions, including inventory.

Requirements

  • Must be at least 18 years of age.
  • Must have ability to take directions and effectively perform all job duties.
  • Must have sufficient math ability to accurately count and handle money.
  • Must have basic working knowledge of cash register and cash handling procedures.
  • Must speak, read and understand English well enough to converse with customers, supervisors, and employees.
  • Must be able to stand and walk for long periods of time and/or the duration of each shift.
  • Positive, customer service oriented attitude at all times.
  • Strong knowledge of sanitary practices.
  • Maintains proper grooming and dress code standards.
  • Work ethic encourages strong urgency and quality in a team environment.
  • Ability to work with other staff members in the facility.
  • Ability to undertake and complete multiple tasks as assigned.
  • Attention to detail is a must.
  • Knowledge of menu items and suite packages with ability to up-sale items as needed.
  • Ability to up-sale menu items.
  • Must be able to carry and lift 30 lbs. on a regular basis.
  • Must have at least 1-year food serving experience.
  • Strong attention to detail.
  • Able to demonstrate flexibility and quickly adapt to changes.
  • Ability to be self-motivated and work independently and work well as a team player.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Sets up each assigned suite as needed for the event.
  • Will greet and service each guest with the upmost highest level of custom service.
  • Enforce all liquor laws, rules and regulations which apply to ASM Global operations.
  • Verify and account for all food and beverage inventory.
  • Maintain proper sanitation of work area.
  • Follow proper safety practices in the work area.
  • Prepares guest orders accurately and promptly.
  • Receives and handles or credit card transactions accurately and promptly.
  • Requests identification for every guest purchasing alcohol.
  • Performs other related duties as assigned by the Suites & Catering Manager or Director of Premium.
  • Practice safe work habits and complete company and venue safety and general compliance training.
  • Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
  • Adheres to the Legends Global and venue company policies.
  • Complete other duties as assigned by management.
  • Available to work none-traditional hours (Nights, Weekends & Holidays)
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