Supervisor Human Resources Operations

Graybar•Chesterfield, MO

1d•$65,000•Onsite

About The Position

Make a difference. As a Supervisor HR Operations, you will supervise the day-to-day activities supporting Human Resources Operations, including health and welfare benefits and general administration. You will ensure accurate processes and audit compliance, issue resolution, and employee satisfaction; create and maintain a continuous improvement environment. In this role you will: Supervise and evaluate the effectiveness of the Human Resources operations team. Distribute workload and resolve escalated issues. Ensure compliance requirements and service level expectations are met by the team. Provide a high level of team support, coach, and mentor team members. Develop employees by effectively measuring performance and engaging team members in developmental activities. Drive onboarding, training, and knowledge transfer of team members. Ensure team provides high customer service levels. Evaluate HR processes; ensure documentation and training materials are accurate and up to date. Identify and implement changes and corrections to system(s); maintain accurate vendor data. Lead and participate in continuous improvement activities and projects for all processes owned by the team.

Requirements

5 years’ experience: operations and/or administration experience, including employee and/or vendor support
Four-year degree: Business, Human Resources, Management, or related area
Knowledge of continuous improvement principles
Knowledge of human resources concepts
Knowledge of performance management and measurement techniques
Knowledge of customer service principles and practices
Supervisory and leadership skills
Customer service and problem resolution skills
Oral and written communication skills
Data analysis skills
Proficiency in Microsoft Office applications
Ability to train and motivate staff and achieve results through others
Ability to interact effectively with all levels of employees
Ability to handle a large volume and variety of work
Ability to work in an environment with tight, constant, and changing deadlines
Ability to remain flexible and adjust priorities as needed
Ability to handle confidential and sensitive information

Nice To Haves

Supervisory/management experience strongly preferred
Professional in Human Resources (PHR) or Senior Professional Human Resources (SPHR) certification preferred

Responsibilities

Supervise and evaluate the effectiveness of the Human Resources operations team.
Distribute workload and resolve escalated issues.
Ensure compliance requirements and service level expectations are met by the team.
Provide a high level of team support, coach, and mentor team members.
Develop employees by effectively measuring performance and engaging team members in developmental activities.
Drive onboarding, training, and knowledge transfer of team members.
Ensure team provides high customer service levels.
Evaluate HR processes; ensure documentation and training materials are accurate and up to date.
Identify and implement changes and corrections to system(s); maintain accurate vendor data.
Lead and participate in continuous improvement activities and projects for all processes owned by the team.

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.