Supervisor, Housekeeping Services

Weill Cornell Medical College • New York, NY

28d • Onsite

About The Position

Supervises a team of facilities housekeeping and custodial personnel to maintain high quality cleanliness in a patient care, medical research and educational campus environment through inspections, training, and accountability.

Requirements

• Associate's Degree or equivalent industry-related certification
• Associate's Degree or Certified Training credentials.
• Minimum of 5 years supervisory experience.
• If role requires use of WCM vehicle for business use, must have valid New York State driver's license with an acceptable driving record.
• Demonstrated knowledge of housekeeping/carpet/floor care.
• Demonstrated knowledge of marble/terrazzo floor maintenance including crystalizing and polishing.
• Ability to work on off-shifts as required to accommodate on-going operations and/or emergencies.
• Ability to be available for 24-hour emergency call-ins.
• Position requires working in a non-office environment where there are some physical discomforts such as noise, dust, heat, fumes and other elements which are continuously present;
• Periodic work in animal research areas and areas where there are odors from cleaning products;
• Frequent use of ladders to perform work;
• Work is performed both indoors and outdoors;
• Ability to grasp, lift and/or carry or otherwise move objects weighing a minimum of 10 pounds and push/pull objects up to 25 pounds;
• Position requires the ability to walk, stand, climb ladders/scaffolds, bend, reach, lift and carry

Responsibilities

• Supervises and works closely with a team of housekeepers and custodians in all campus assigned areas.
• Works with the shift manager to create effective team schedules and work assignments.
• Routinely conducts rounds and inspects building interiors and exteriors to verify work is being completed in accordance with established high quality standards and regulatory requirements.
• Identifies ways to improve operational efficiencies. Continually assesses the effectiveness of cleaning performed and adherence to time standards.
• Effectively communicates with the customer base both verbally and in-writing. Opens, assigns and closes work requests within the department's computerized maintenance management system.
• Engages in professional development seminars, training, etc. Stays current with industry technology, tools and standards.
• Effectively trains and re-trains team members on equipment care, maintenance and proper use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees