Supervisor, Food & Beverage

Churchill Downs Incorporated

About The Position

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. JOB SUMMARYAssists departmental management by overseeing day-to-day operations as well as providing direction to all Food & Beverage staff.

Requirements

Demonstrated leadership skills.
Excellent verbal and written communication skills.
Excellent guest service and interpersonal skills.
Strong and accurate money handling skills.
Ability to work under stress in a fast-paced environment.
Digital literacy in computer programs relating to the food & beverage department.
High school diploma or equivalent.
Three to five years of progressive experience in a food and beverage environment preferred.
Other combinations of education and experience may be considered.
Must obtain and maintain Serv-Safe certification.
Must obtain and maintain a valid racing license.

Responsibilities

Provides guest service training and departmental orientation for new Team Members.
Works with manager to provide on-going training for all Team Members.
Monitors the day-to-day activities of the department(s) as subject to established company policies.
Reviews the work activities of subordinate Team Members to ensure that work is being performed within the standards established by management.
Assists manager in reviewing activities in all reporting areas to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
Coordinates with other food & beverage supervisors and food & beverage managers on work schedules, ordering of food, and par levels.
Delegates duties and responsibilities to food & beverage personnel based on operational needs to ensure adequate coverage.
Oversees side work responsibilities and opening and closing duties.
Ensures that the dining room is set up and ready for service.
Assists with set-up and break down for private events.
Acts as a liaison with external agencies and/or company leadership as needed or requested.
Performs other related duties as assigned.