Food & Beverage Supervisor

Full House Resorts•Waukegan, IL

2d•$50,000 - $82,500

About The Position

Our mission is to be Waukegan's top gaming and entertainment hub, renowned for our exceptional hospitality and guest experience. We prioritize our team's development and well-being, offering career advancement opportunities, and a culture of enjoyment and fulfillment in the workplace. With a focus on growth and excellence, we're on the lookout for adaptable, coachable individuals who share our passion for hospitality. Join us for a journey of growth and success in Lake County’s fastest-growing industry. Who WE are looking for: The ideal cook candidate is a skilled, disciplined professional with a strong culinary foundation and a commitment to excellence. They must be detail-oriented, organized, and capable of executing precise techniques under pressure while maintaining composure and cleanliness. A deep understanding of ingredients, presentation, and timing is essential, along with a collaborative mindset and respect for the hierarchy of the kitchen. The candidate should demonstrate passion for hospitality and take pride in contributing to an elevated guest experience through consistently exceptional cuisine. Responsible for ensuring the efficient operation of all beverage outlets in compliance with company standards, policies, and procedures on all federal, state and local liquor, health, and safety regulations. Responsible for personnel-related matters including but not limited to: interviewing, hiring, scheduling, coaching and training. Assist the F&B Manager in establishing budget goals and monitoring financial aspects of the Food and Beverage department.

Requirements

High School/GED preferred
1 year experience in the same or similar position preferred
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
Thorough knowledge of service standards, food and beverage products, preparations, and presentation
Computer experience
Exposure to bright lights and noise at times - casino environment
Must be able to stand and walk for extended periods of time

Nice To Haves

Bilingual a plus

Responsibilities

Excellent internal/external guest service
Monitor the operation of all beverage outlets to ensure compliance with company standards, policies, and procedures, and all federal, state and local liquor, health, and safety regulations
Monitor and review the administrative duties performed by beverage supervisors for accuracy, timeliness, and compliance with all policies and procedures
Monitor staffing levels of all Food and Beverage outlets and assist supervisors in making adjustments according to business needs
Assist the F&B Manager in establishing budget goals and objectives and monitoring financial aspects of the Food and Beverage department
Responsible for personnel-related matters including but not limited to: interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and training
Establish and monitor adherence to standards of service for each food and beverage outlet
Represent the Food and Beverage department in labor matters, unemployment hearings, and other internal/external employee related hearings as needed
Other reasonable duties as assigned