Supervisor Field Ops
About The Position
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.
Requirements
- Minimum 2 Year/Associates Degree or equivalent combination of education and experience
- Minimum or 2 years experience in a related field and/or training
- Minimum of 2 years proven leadership experience leading a diverse team to accomplish results
- Customer Service
- Team Building
- Organization
- Communications
- Decision Making and Problem Solving
- Valid Driver License
Responsibilities
- Manage and coordinate all activities for the yard. Supervises all Technicians
- Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
- Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
- Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
- Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
- Maintain proper staffing levels to meet and exceed customer and branch needs
- Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
- Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
- Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
- Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
- Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
- Responsible for employee development & conducting periodic performance reviews
- Operate a variety of company vehicles
- Perform other duties as assigned
Benefits
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Waste Management and Remediation Services
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
