Supervisor, Distribution Center

Crocs•Vandalia, OH

31d•Onsite

About The Position

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better. Overview The Supervisor, DC Operations is a frontline leader responsible for driving operational excellence, team performance, and employee engagement in a highly automated distribution environment. This role ensures timely, accurate, and efficient fulfillment for e-commerce, wholesale, and retail channels while fostering a culture of safety, collaboration, accountability, and continuous improvement. By modeling the Crocs Leadership Blueprint, the Supervisor develops talent, connects and communicates effectively, delivers results, facilitates change, and implements strategy at the team level. Shift Information While the Supervisor, DC Operations will be initially assigned to a specific shift and department, business needs may require rotation to other shifts or departments. Such changes will be communicated with appropriate notice to ensure a smooth transition and operational continuity. Possible Shift Schedules: 1st Shift Monday - Thursday 6:00am - 4:30pm 2nd Shift Monday - Thursday 5:00pm - 3:30am Weekend Friday - Sunday 6:00am - 6:30pm

Requirements

High school diploma or equivalent; bachelor's degree preferred.
4+ years of experience in distribution/warehouse operations, with at least 1 year in a supervisory role.
Experience in automated distribution environments and proficiency with warehouse management systems (WMS).
Proven ability to develop talent, build team engagement, and drive accountability.
Strong organizational, analytical, and problem-solving skills.
Excellent interpersonal and communication abilities, adaptable to diverse audiences.
Ability to lift up to 60 lbs., stand for extended periods, and work in a non-climate-controlled warehouse environment.

Responsibilities

Champion a safety-first culture, ensuring all team members understand and follow OSHA regulations and company safety policies.
Conduct regular safety audits and training sessions; model "see something, say something" behaviors.
Address and correct unsafe behaviors promptly and constructively.
Lead, coach, and inspire a diverse team of warehouse associates, fostering trust, collaboration, and inclusion.
Provide tailored coaching and feedback to improve individual and team performance.
Recognize and celebrate team and individual achievements.
Create and maintain individual development plans that build skills for future roles.
Hold team members accountable for meeting expectations while supporting them to succeed.
Oversee daily workflow for receiving, picking, packing, shipping, and replenishment activities, ensuring SLA and KPI targets are met.
Use data to clarify objectives, set measurable goals, and monitor progress.
Remove operational barriers and empower team members to make decisions within their scope.
Coordinate with cross-functional partners (inventory control, quality, transportation, customer service) to resolve issues and align priorities.
Identify bottlenecks and implement process changes that improve productivity, accuracy, and cost efficiency.
Encourage the team to contribute ideas and solutions for operational improvements.
Lead change initiatives by clearly communicating "the why" and engaging team participation.
Monitor inventory accuracy
Ensure quality standards are met and customer expectations are exceeded through accurate and damage-free order fulfillment.
Maintain open, transparent communication with the team and leadership.
Adjust communication style to meet audience needs and ensure understanding.
Share updates on performance, priorities, and changes in real time.