Supervisor, Case Management - RN

WakeMed Health & HospitalsRaleigh, NC
Onsite

About The Position

This role is responsible for assisting with managing the day-to-day operations of the Patient Case Management Department. The Supervisor works with Patient Case Management leadership and the Patient Case Management Physician Advisor to achieve department goals. Key aspects include maintaining clinical competency, serving as a clinical resource to department staff, and providing support to the physician and nursing leadership of WakeMed. The position also involves collaborating with physicians, nursing, interdisciplinary team members, Patient Financial Services, Patient Access, and other departments to ensure timely and quality service delivery, and acting as a resource for resolving barriers.

Requirements

  • Registered Nurse Required
  • Certified Case Manager Required - Or Accredited Case Manager Required
  • Bachelor's Degree Nursing Required
  • 3 Years Clinical - Case Management Required - Or 1 Year Clinical - Discharge Planning Required

Responsibilities

  • Assisting with managing the day-to-day operations of the Patient Case Management Department
  • Working with Patient Case Management leadership and the Patient Case Management Physician Advisor to carry out department goals
  • Maintaining clinical competency
  • Serving as clinical resource to staff of the Patient Case Management Department and to the physician and nursing leadership of WakeMed
  • Collaborating with physicians, nursing, members of the interdisciplinary team, Patient Financial Services, Patient Access and other departments, to ensure that services are being provided in a timely/quality manner
  • Acting as a resource when resolving barriers
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