Supervisor Business Services

Allina Health•Minneapolis, MN

1d•$36 - $49•Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: This position will support and lead our Allina Health Cancer Institute Abbott Northwestern Provider Coordinator Team! 1.0 FTE (80 hours, per two-week pay period) 8 hour day shift Job Description: Supervises business support areas in a single specialty or multi-specialty site. Organizes work site and work processes to optimize service and operational efficiencies.

Nice To Haves

For all other locations (other than New Ulm): Bachelor's degree preferred; Associates degree in business or health related field and 4 years of related experience required or 6 years of related experience and must commit to enroll in an Associate’s program within 6 months of hire and obtain an Associate’s degree within 4 years of hire.
2 years of leadership experience preferred
For New Ulm Medical Center, Associates degree

Responsibilities

Plans, coordinates, and directs business operations.
Coordinates registration/scheduling.
Manages medical billing charge entry.
Maintains medical records.
Coordinates patient care coordination.
Directs patient service representatives.
Supports ongoing process improvement and problem resolutions.
Implements policies, and procedures.
Manage and develop staff and work teams.
Coordinates with recruitment in selecting and retaining qualified applicants.
Trains and orients new staff.
Manages the performance of staff, including; coaching, recognizing, and delivering annual performance reviews.
Address patient concerns.
Works with providers and staff to address patient and/or family member concerns.
Takes appropriate action to ensure resolution to concerns.
Participates in the budget process.
Develops and monitors the operations budget for area responsible.
Ensures financial and staffing target are met.
Uses critical thinking to offer suggestions and innovations that work towards continuous quality improvements.
Other duties as assigned.

Benefits

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.
Benefits include:
Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Voluntary Benefits (vision, legal, critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support
Benefits to navigate the Federal Public Service Loan Forgiveness Program
Allina Health is a 501(c)(3) eligible employer
Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. We’re a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve.
Join our team of 27,000+ employees – your career opportunities are limitless!
Diversity creates a healthier atmosphere for our employees, patients, and community. Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Allina Health is an E-Verify Employer
Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States.
Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee’s Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly.
For more information, link to: Right to Work Poster (e-verify.gov)
E-Verify Participation Poster English and Spanish