Superintendent and Quality Control Chief

Terrestris Global Solutions • Wilkesboro, NC

7d

About The Position

As the Superintendent and Quality Control Chief, you will lead daily operations for the W. Kerr Scott Reservoir O&M contract, managing personnel, quality, and safety. This position is the compliance authority, with strong inspection capability, regulatory knowledge, and the authority to enforce corrective actions across the operation. The project spans 1,475 surface acres of water, 5,775 acres of land, 12 recreation parks, 40 miles of trails, dams, facilities, and year-round public infrastructure, supporting peak and off-peak operational demands continuously.

Requirements

• Authorization to work in the U.S. permanently without sponsorship.
• A minimum of (2) years of experience in the management of similar or closely related Operation and Maintenance contracts (multi-disciplinary federal O&M program, operating under a seasonally variable workload, requiring management of Level I routine and preventive maintenance and Level II non-routine and emergency service orders for diverse facilities: education centers, dam and related structures, roads, utilities, buildings, etc.).
• In-depth knowledge of USACE safety and health requirements, including EM 385-1-1 and OSHA-related safety obligations. Advanced OSHA certification preferred.
• Experience applying USACE safety, environmental, and quality control requirements.
• Understanding of inspection of services requirements under FAR 52.246-4 and Government quality assurance processes.
• Ability to design and implement corrective action procedures, and coordinate quality control activities across multiple functional areas and task provisions.
• A track record managing documentation and reporting requirements, including submittals, plans, and quality records.
• Excellent communication in English (written and oral). Ability to participate and lead client-facing meetings and communications.
• Ability to successfully complete a background investigation.

Responsibilities

• Manage daily operations across all technical provisions for reservoir operations, maintenance, and minor construction.
• Supervise multidisciplinary field staff supporting parks, trails, dam infrastructure, buildings, and utilities.
• Coordinate maintenance activities across 12 recreation areas and approximately 40 miles of trails.
• Enforce quality control, safety, and environmental compliance in accordance with EM 385-1-1 requirements.
• Plan and adjust staffing for peak and off-peak operational seasons and visitor demand.
• Serve as primary on-site liaison with COR, QAR, park rangers, and contracting officials.
• Attend briefings, planning sessions, and other Government-designated meetings.
• Oversee emergency response, after-hours call-outs, and unscheduled Level II service orders.
• Manage use and accountability of Government-furnished equipment, vehicles, and facilities.
• Review work orders, schedules, and daily reports within the FEM/Maximo maintenance system.
• Ensure continuity of services supporting 1,475-acre reservoir and 5,775 acres of surrounding land, one Visitor Assistance Center & Environmental Education Center, 12 formal recreation park areas, and 40 miles of trail.
• Develop and implement the project’s quality control plan; this includes conducting regular inspections, maintaining compliance with regulations, and enforcing corrective actions.

Benefits

• We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs.
• Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards.
• Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs.
• Other offerings may be provided for employees not within this category.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed