Summer Programs Area Supervisor (Temporary)

Berklee College of Music • Boston, MA

3d • $13,000 • Onsite

About The Position

Job Description: Essential Duties and Responsibilities Assist with the overall administration and daily operation of on campus residence halls. Expected to reside on campus throughout employment with Summer Programs. Assist with staff move-ins at the start of summer. Manage a team of housing & student life professionals to ensure student safety, engagement and building oversight. Collaborate on any issues surrounding the housing assignment process for all summer programs. Assist with Summer Programs check-ins and move-outs. Serve as an escalation contact for students and parents with housing concerns Assist the Director and Associate Director of Summer Programs Student Life in documenting all major processes and reports. Follow up on open work orders and the status of ongoing facilities concerns. Provide orientation, training, supervision and regular evaluation of assigned building staff. Conduct weekly meetings with summer residential staff to develop and review goals/outcomes achieved, discuss issues, recognize contributions, provide and solicit feedback. Support Resident Assistants in the design, execution and assessment of student programming activities. Work with Associate Director of Summer Programs Student Life to oversee staff budget for programming, events, and unexpected costs. Some travel may be required. Crisis Intervention Serve on the Senior-On-Call rotation, providing 24/7 coverage during each shift. While on call, be accessible to respond at all times. Must be within 15-minutes of campus while serving On Call. Follow protocol when responding to incidents. Provide appropriate follow up and documentation to incidents. Serve as the college representative during non-business hours. Respond to incidents that involve any Berklee student and/or guests. Student Conduct Hear cases for the Summer Programs student population. Review and delegate cases in the Maxient system. Participate in regular meetings to discuss cases. Adjudicate students in violation of any policies. Maintain timely and accurate judicial records. Participate in written and verbal communication with students and parents surrounding conduct concerns, follow-ups and sanctions.

Requirements

• Currently enrolled in a Higher Education/Student Affairs graduate program or comparable experience
• Strong leadership, interpersonal and communication skills essential
• Must be detail-oriented and able to effectively manage multiple tasks and meet deadlines
• Must have a strong commitment to providing excellent customer service
• Must be able to work in a fast-paced environment
• Must be proficient with computer applications, such as MS Word, Excel, and Google Suite

Nice To Haves

• Previous experience in housing/residence life preferred

Responsibilities

• Assist with the overall administration and daily operation of on campus residence halls.
• Assist with staff move-ins at the start of summer.
• Manage a team of housing & student life professionals to ensure student safety, engagement and building oversight.
• Collaborate on any issues surrounding the housing assignment process for all summer programs.
• Assist with Summer Programs check-ins and move-outs.
• Serve as an escalation contact for students and parents with housing concerns
• Assist the Director and Associate Director of Summer Programs Student Life in documenting all major processes and reports.
• Follow up on open work orders and the status of ongoing facilities concerns.
• Provide orientation, training, supervision and regular evaluation of assigned building staff.
• Conduct weekly meetings with summer residential staff to develop and review goals/outcomes achieved, discuss issues, recognize contributions, provide and solicit feedback.
• Support Resident Assistants in the design, execution and assessment of student programming activities.
• Work with Associate Director of Summer Programs Student Life to oversee staff budget for programming, events, and unexpected costs.
• Serve on the Senior-On-Call rotation, providing 24/7 coverage during each shift.
• Follow protocol when responding to incidents.
• Provide appropriate follow up and documentation to incidents.
• Serve as the college representative during non-business hours.
• Respond to incidents that involve any Berklee student and/or guests.
• Hear cases for the Summer Programs student population.
• Review and delegate cases in the Maxient system.
• Participate in regular meetings to discuss cases.
• Adjudicate students in violation of any policies.
• Maintain timely and accurate judicial records.
• Participate in written and verbal communication with students and parents surrounding conduct concerns, follow-ups and sanctions.

Benefits

• Receive a competitive stipend of up to $13,000 based on availability, distributed bi-weekly.
• Enjoy a fully furnished, single-occupancy room situated in the scenic Back Bay neighborhood of Boston.
• Benefits include complimentary gym access, Wi-Fi, and a comprehensive meal plan.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees