Summer Intern, UX Research

Sirius XM

1d • $37 - $40

About The Position

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXMs subsidiaries, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you’ll make an impact:
The user experience research team is seeking an intern to assist us in assessment and enhancement of our customer applications and experiences.

Requirements

• Internships are open to current students enrolled at a university (those graduating by May 2027 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship.
• Currently pursuing a Master’s or PhD in Psychology, Human Factors, Human Computer Interaction, Design Research, Sociology, Communications, Media Studies, or other degree with an emphasis on research methods preferred.
• Good project management and planning skills.
• Good personnel management skills.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Excellent written and verbal communication skills.
• Ability to pay attention to details.
• Ability to handle multiple tasks in a fast-paced environment.
• Willingness to take initiative and to follow through on projects.
• Knowledge of human-subjects research methods, including various qualitative methods like usability testing and interviews.
• Knowledge of psychology, design, human-computer interaction, human factors, ergonomics, or related field.
• Knowledge of Google collaboration tools (Google docs, sheets, slides).
• Knowledge of the music streaming landscape.
• Must have legal right to work in the U.S.

Responsibilities

• Plan and execute research using a variety of qualitative methods like usability testing, interviews, and syntheses of existing research.
• Collect and analyze data, prepare research deliverables, and ensure effective communication of insights to satellite and streaming radio product teams.
• Work cross-functionally with Design, Content Strategy, and Product Management partners to understand business context and determine research questions.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees