SUMMER INTERN - QUALITY

C2Q Health Solutions•Uniondale, NY

9d•$18•Onsite

About The Position

Under the direction of the Assistant Director of Performance Improvement and Organizational Development, the Summer Intern will have the opportunity to participate in challenging projects that contribute to the success of our organization. The Summer Intern will assist the Quality Department with key activities that allow for knowledge and experience understanding of the organization methodologies and processes in a professional environment.

Requirements

Bachelor or Master’s student in health care or related field, with relevant customer service experience and excellent writing skills.
Able to pass a typing test with at least 35-40 WPM and with 90% of accuracy.
Excellent written and verbal communication skills (grammar, spelling, and punctuation)
Ability to thrive in a fast-paced environment and meet assigned deadlines
Excellent organizational skills, accuracy and attention to detail
Demonstrated ability to manage multiple projects and be flexible.
Ability to operate both independently and collaboratively as required
Proficiency in Microsoft Office suite, including Word, Excel and Outlook
Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to: Standing – Duration of up to 6 hours a day. Sitting/Stationary positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods. Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and other items used in the scope of the job using OSHA guidelines, etc. Bending/Squatting – Have to be able to safely bend or squat to perform the essential functions under the scope of the job. Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas. Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools to complete essential job functions (ie. typing, use of supplies, equipment, etc.) Sight/Visual Requirements – Must be able to visually read documentation, papers, orders, signs, etc., and type/write documentation, etc. with accuracy. Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy. In addition, they must be able to speak comfortably and clearly with language motor skills for customers to understand the individual. Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Responsibilities

Assist with department’s tasks, QI projects, and process documentation.
Conduct research, gather data, and analyze information to support project objectives.
Collaborate with team members to brainstorm ideas and develop innovative solutions.
Participate in performance improvement initiatives.
Prepare presentations, reports, and other materials for internal and external stakeholders.
Support day-to-day operations by performing administrative tasks as needed.
Apply file management standards (naming conventions, version control).
Protect PHI/PII and follow privacy/confidentiality protocols at all times.
Participate in meetings, workshops, and training sessions to enhance professional development.
Assist department with identifying, managing, and resolving project risks and issues.
Coordinates, documents & follows up with staff in different departments issues and/or requests resolutions.
Completes assigned daily/weekly.
Maintains departmental quality and productivity goals.
Adheres to all applicable compliance requirements and the Code of Conduct.
Assist with assembling documentation for regulatory submissions and internal audits.
Maintain tracking sheets of reporting deadlines, required elements, and submission status.
Organize evidence files (policies, training logs, screenshots) with clear naming conventions and version control.
Support pre-survey/audit readiness checks (completeness, consistency, and retrieval testing).