Summer Intern - Child Support - Northern Region - Woburn Location

Commonwealth of Massachusetts • Woburn, MA

16h

About The Position

Interns will provide support to the Northern Regional office with a focus on pre-obligated case flow and legal processes. Interns will be responsible for reviewing subsets of the pre-obligated caseload to gather data, assist with identifying and increasing paternity referrals, identifying cases appropriate for court, and cases appropriate for closing.

Nice To Haves

• Ability to accurately gather and record information by questioning individuals, reviewing records, and documents.
• Ability to exercise discretion in handling confidential information.
• Ability to establish rapport and to collaborate with others to accomplish work objectives.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Assist with data integrity reviews of cases to correct errors.
• Contact customers via phone and/or email to solicit documentation and gather missing information.
• Complete research to supplement case information by accessing various systems, including documenting and uploading results.
• Work with various units on case referrals to move cases through the legal process.

Benefits

• Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.
• We take pride in providing a work experience that supports you, your loved ones, and your future.
• Explore our Employee Benefits and Rewards!

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed