Summer Event Associate - Temporary

Princeton University•Princeton, NJ

1d•Onsite

About The Position

Conference and Event Services (CES) at Princeton University serves as a centralized resource for planning academic year and summer conferences, meetings, and events. CES provides guidance on event-related policies, compliance, and space scheduling support, committed to exceptional customer service and cultivating sustainable relationships with internal and external clients. CES acts as a liaison for external, not-for-profit organizations renting University facilities and oversees Princeton University’s summer program, which includes over 100 programs and events for internal and external customers like conferences, enrichment programs, workshops, and meetings. The Summer Event Associates support this summer operation under the guidance of full-time CES staff, reporting to the Program and Event Manager. They assist program administrators with event planning and execution to ensure successful outcomes, serving as front-line support and the face of Princeton University to summer guests. This temporary position offers an hourly rate of $18.92, along with on-campus housing and a meal plan, providing valuable experience in event management, project management, and customer service.

Requirements

Strong client management and customer service skills, time management, self-motivation, teamwork, leadership qualities, attention to detail, Flexible, adaptable, proactive, conflict resolution-based thinking, ability to learn and receive feedback.
Ability to take direction from multiple supervisors while working both independently and as a member of a task force team.
Must be organized and calm under pressure as this job varies from day to day.
Strong oral and written communication skills.
Proficiency with computer/technical use and willingness to learn new systems and technologies.
Physical Endurance: Ability to lift 20-50 pounds occasionally (e.g., set-up tables and chairs for events). Physical activity includes walking long distances across campus (approximately 2-4 miles per day).
Must possess a valid U.S./Canada driver’s license (provisional, probationary, international, or temporary licenses are not accepted).
This position is residential (housing will be provided as a condition of your employment) to facilitate on-call, evening, and weekend guest and event support.
Two or more years of completed higher education and/or three years of hospitality, customer service, or hotel/restaurant management experience.
Final candidates will be required to pass a background check.

Nice To Haves

Associate or bachelor's degree preferred.

Responsibilities

Serve as a resource and contact for program and event administrators.
Conduct efficient check-in and check-out processes for residential summer programs/conferences.
Inspect residential facilities to ensure residence halls are ready for each program and conference.
Prepare program/conference materials such as maps, folders, linen packets, rosters, etc.
Drop off and pick up linen to dorm rooms and the laundry facility.
Set up tables, chairs, and signs for special events.
Check-in program and conference attendees using our StarRez software system.
Perform administrative office duties including copying, filing, answering telephone calls and emails.
Responsible for maintaining accurate records for program attendees, program related expenses etc.
Required to attend staff trainings and meetings.
Serve as a liaison between CES and other on-campus departments.
Utilize software systems (StarRez, CCure, and Salto) to manage participant registration, check-in and check-out procedures.
Assign participants to rooms and program key card access to residential and meeting spaces on campus.
Troubleshoot errors and work with the appropriate staff to find resolutions.
Use Princeton systems to place work orders; for facilities requests, A/V support and building access requests.
Provide audio visual support for conferences, classes and meetings hosted by summer programs.
Work outdoors in a variety of temperatures and environmental conditions.
Drive University vehicles including passenger vans, cargo vans and golf carts.
Other duties as assigned.