About The Position

The Summer 2026 Restaurant + Bar Intern will gain hands‑on experience across front‑of‑house (FOH) service, bar operations, culinary coordination, finance/P&L fundamentals, guest experience, and brand standards . Based in Wilmington with scheduled travel to Philadelphia , you’ll support several dynamic urban properties, learning how to run a high‑performing R+B program from prep to profit. You won’t just shadow - you’ll contribute: supporting service, building tools, analyzing performance, and delivering one capstone project that improves the guest experience or operational efficiency. 🍽️ FOH Operations & Guest Experience Support daily service (opening/closing checklists, table touches, reservation flow, event setups). Analyze guest feedback (social, survey, and on‑property) to identify trends and action steps. Help refine service standards: pacing, sequence of service, upsell prompts, and hospitality touchpoints. 🍸 Bar & Beverage Program Assist with bar mise en place, batch prep, product rotation, and backbar organization. Partner on cocktail development, mocktail features, seasonal LTOs, and sustainability practices. Track pour cost and beverage margins; help spot variances (waste, spillage, over‑pour, dead stock). 🔪 Culinary Coordination Liaise between kitchen and FOH on menu changes, allergens, dietary preferences, and plating standards. Support menu rollouts: spec sheets, recipe cards, station guides, and expo communication flows. Assist in small-scale tastings and pre‑service lineups to align staff on storytelling and pairings. 📊 Performance, Finance & Controls Learn how the team reads the business: daily sales, covers, RevPASH, labor %, COGS, prime cost. Help with inventory counts, receiving logs, waste tracking, and vendor reconciliation. Build simple dashboards or checklists that help managers see performance at a glance. 🎯 Brand Standards & Marketing Ensure menus, signage, uniforms, and vibe align with brand positioning and property narrative. Support social storytelling (shots lists, event calendars, community collaborations). Contribute to activation ideas: happy hour refreshes, pop‑ups, seasonal programming, hotel synergies. 🧼 Compliance, Safety & Training Support ServSafe/ABV compliance documentation, incident logs, and responsible alcohol service. Help refresh SOPs, training materials, and new‑hire guides for FOH/bar. Participate in audits: cleanliness, line checks, temperature logs, and bar security. Who You Are Pursuing a degree in Hospitality, or Restaurants & Bar Passionate about guest experience, service culture, and brand storytelling. A clear communicator - visually and verbally - with strong organizational skills. Comfortable turning insights into practical tools for frontline teams. Preferred: Experience with training content, reputation platforms, or brand standards. What You’ll Gain Mentorship from seasoned leaders and collaboration with property teams. A polished capstone deliverable—ready for your portfolio and resume. Practical skills in training design, insights storytelling, and operational alignment. A pathway to roles in guest experience, quality assurance, brand strategy, or training . Internship Details Program Length: 9 weeks Dates: June 1 – July 30, 2026 Location: PM Hotel Group Support Center (Chevy Chase, MD.) Format: Hybrid (Onsite + Occasional Remote Days; select property visits may occur) Hours: Full‑time | 35–40 hours per week Compensation: Competitive hourly rate Reports to: VP Restaurant & Bar Mentor (designated program lead)

Requirements

  • Pursuing a degree in Hospitality, or Restaurants & Bar
  • Passionate about guest experience, service culture, and brand storytelling.
  • A clear communicator - visually and verbally - with strong organizational skills.
  • Comfortable turning insights into practical tools for frontline teams.

Nice To Haves

  • Experience with training content, reputation platforms, or brand standards.

Responsibilities

  • Support daily service (opening/closing checklists, table touches, reservation flow, event setups).
  • Analyze guest feedback (social, survey, and on‑property) to identify trends and action steps.
  • Help refine service standards: pacing, sequence of service, upsell prompts, and hospitality touchpoints.
  • Assist with bar mise en place, batch prep, product rotation, and backbar organization.
  • Partner on cocktail development, mocktail features, seasonal LTOs, and sustainability practices.
  • Track pour cost and beverage margins; help spot variances (waste, spillage, over‑pour, dead stock).
  • Liaise between kitchen and FOH on menu changes, allergens, dietary preferences, and plating standards.
  • Support menu rollouts: spec sheets, recipe cards, station guides, and expo communication flows.
  • Assist in small-scale tastings and pre‑service lineups to align staff on storytelling and pairings.
  • Learn how the team reads the business: daily sales, covers, RevPASH, labor %, COGS, prime cost.
  • Help with inventory counts, receiving logs, waste tracking, and vendor reconciliation.
  • Build simple dashboards or checklists that help managers see performance at a glance.
  • Ensure menus, signage, uniforms, and vibe align with brand positioning and property narrative.
  • Support social storytelling (shots lists, event calendars, community collaborations).
  • Contribute to activation ideas: happy hour refreshes, pop‑ups, seasonal programming, hotel synergies.
  • Support ServSafe/ABV compliance documentation, incident logs, and responsible alcohol service.
  • Help refresh SOPs, training materials, and new‑hire guides for FOH/bar.
  • Participate in audits: cleanliness, line checks, temperature logs, and bar security.

Benefits

  • Mentorship from seasoned leaders and collaboration with property teams.
  • A polished capstone deliverable—ready for your portfolio and resume.
  • Practical skills in training design, insights storytelling, and operational alignment.
  • A pathway to roles in guest experience, quality assurance, brand strategy, or training .

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What This Job Offers

Job Type

Full-time

Career Level

Intern

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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