Summer 2026 Intern - Desktop Support (Onsite)

RTX • Cambridge, MA

1d • Onsite

About The Position

The Business Infrastructure (BI) Organization within Raytheon BBN Technologies is seeking a full-time summer co-op to focus on end user support for functional and engineering staff at BBN's Cambridge location. At BBN, we offer an exciting and collaborative workplace. If you enjoy a collegial environment that emphasizes innovation, teamwork, and technical excellence, we'd like to hear from you! As an intern, you'll work independently and side by side with our full-time team, installing and configuring server hardware and networking equipment or working with end users directly to make sure they have all the hardware and software they need. You will also work directly with our engineering staff, external vendors, and collaborators to solve complex and interesting problems.

Requirements

• Requires a High School Diploma or equivalent and student must be pursing a bachelor's or advanced degree in an applicable discipline (i.e. Information Technology, Computer Information Systems, or related)
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
• Experience with Mac and PC hardware: laptops, and desktops
• Knowledge of Windows 10 administration, Windows Server, Active Directory, MacOS, and Linux
• Basic understanding of networking principles (TCP/IP) and LAN/WAN

Nice To Haves

• Knowledge of networking essentials including common ports & protocols, DHCP, DNS, switching/routing, firewalls, etc.
• Familiarity with using Atlassian software products (e.g. Jira, Confluence, Bit, Bucket)

Responsibilities

• Perform installations, repairs, upgrades, backups, and other computer maintenance tasks
• Perform telephone installations and removals
• Setup audio / visual equipment for conference rooms
• Troubleshoot hardware and software problems
• Solve moderately complex problems
• Regularly maintain hardware and software asset inventory database

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees