Subscription Renewal and Accounting Specialist

Saratech

7d • CA$22 - CA$24 • Remote

About The Position

We are seeking a proactive and detail-oriented Subscription Renewal Specialist to join our operations team. This is a key role that sits at the intersection of accounting, sales, and operations, with a focus on managing the full lifecycle of software subscription renewals.
You'll work closely with cross-functional stakeholders to ensure renewals are processed accurately, customer communication is timely and professional, and our internal systems reflect clean data. The ideal candidate has a strong eye for detail, is comfortable engaging with customers via phone and email, and thrives in a fast-paced, high-volume environment.
This is an individual contributor role with potential for future growth into leadership or specialized areas depending on performance and company needs.

Requirements

• 2+ years of experience in subscription renewals, sales operations, accounting, or a related role
• High proficiency in Microsoft Excel or Google Sheets
• Excellent attention to detail and ability to identify discrepancies across documents or systems
• Strong written and verbal communication skills; comfortable speaking with customers directly
• Ability to work independently and manage multiple competing priorities
• Desire to grow professionally and expand responsibilities over time

Nice To Haves

• Experience with Salesforce, QuickBooks, CPQ tools, or similar platforms
• Exposure to SaaS, subscription billing, or recurring revenue environments
• Familiarity with revenue recognition and accounts receivable workflows
• Experience working with Siemens tools or similar quoting systems (a plus, but not required)

Responsibilities

• Manage and process software subscription renewals end-to-end
• Review and generate quotes and order forms, ensuring accuracy
• Submit purchase orders and manage communications with vendors and internal teams
• Reach out to customers by phone and email to follow up on renewals and resolve issues
• Coordinate with the Sales, Accounting, and Customer Success teams to maintain accurate deal records
• Assist with monthly revenue recognition tracking and reporting
• Provide backup support for order processing and new account setup as needed
• Participate in cross-training initiatives to reduce knowledge silos
• Help document internal processes to support efficiency and scale

Benefits

• All full-time regular employees (and dependents) are eligible to get medical, dental, vision coverage.
• All employees can enroll in the company's RRSP with company matching.
• All full-time regular exempt employees are eligible for our Discretionary Time Off vacation policy after 90 days from their start date, Discretionary Time Off plan is a non-accrual plan for employees. All full-time regular non-exempt employees are eligible for our Paid Time Off Plan policy after 90 days, Paid Time Off plan is an 3.33 hours accrual per pay period for employees.
• All full-time employees will receive 8 paid holidays per year. Full-time non-exempt employees receive an extra floater holiday per year.
• All full-time employees will receive 40 sick hours per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed