Subrogation Specialist

Creative Risk Solutions•West Des Moines, IA

About The Position

We are looking to add a Subrogation Specialist to join our Creative Risk Solutions team in West Des Moines, IA. In this role, you’ll dig into the details, uncover liability, and drive meaningful financial impact for our clients—all while growing your career with a forward‑thinking claims team. Creative Risk Solutions, a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. At Creative Risk Solutions, we don’t settle for the status quo. We solve problems, build relationships, and take pride in doing the right thing (even when it’s the hard thing). If you're passionate about helping people, being part of something bigger, and bringing your best every day, we just might be your team. At CRS, we invest in curious minds and committed teammates. Through hands-on learning, mentorship, and ongoing development opportunities, we support your growth, wherever it leads. This is a place where you can shape your role and make your mark. We believe great work should be recognized and rewarded. Our 401(k)-profit share is one of the ways we celebrate wins, shared with all employees, no matter where you are in your journey. We take time off seriously. From Celebrate Day (your birthday!) to Volunteer Time Off, Health Matters Day, and paid parental leave, we make space for life beyond the office, because balance fuels our best work. Strong relationships drive strong results. That’s why we put people first, clients and coworkers alike. At CRS, our culture is rooted in respect, collaboration, and real connection. We believe a supportive team makes all the difference, and we work hard to make sure every employee feels that every day. Join us and discover why there really is no place like CRS!

Requirements

High school diploma; college degree preferred.
3 to 4 years of adjusting property and casualty claims including extensive experience in the subrogation and salvage arenas.
Experience with Arbitration Forums hub and CoPart Auto Auctions, competence in simple to complex mathematical calculations, knowledge of or ability to learn state insurance regulations and pass state licensing exams.
Foster relationships, prioritize problem-solving, and collaborate to deliver impactful solutions, be flexible and respond effectively to changing conditions while balancing strategies and needs, plan and utilize resources efficiently to complete projects within budget and deliver quality results.
Understand and apply claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims.
Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance.
Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions.

Nice To Haves

Prior agency involvement preferred.
Technical designations encouraged, such as AIC and CPCU.

Responsibilities

Identify subrogation and salvage opportunities on automobile, work comp, and general liability claims.
Coordinate subrogation efforts against at-fault parties and their insurance carriers.
Submit arbitration applications for collections and respond to arbitrations defending insureds, counterclaiming when appropriate.
Obtain and monitor salvage documents for insured and claimant total loss claims.
Coordinate with collection agencies and attorneys as needed.
Communicate collection options with insured members.
Confirm coverage for commercial auto and general liability claims.
Investigate bodily injury/liability claims and negotiate settlements using "Best Practices for Claims."
Maintain accurate loss information in the claim system.
Set and maintain reserves, negotiate, and process settlements within authority.
Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
Participate in claim reviews and Risk Control Workshops.

Benefits

In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

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