Subrogation Recovery Specialist

Intellivo•Creve Coeur, MO

About The Position

As a Subrogation Recovery Specialist , you will manage a large portfolio of subrogation and reimbursement cases and negotiate directly with liability insurance adjusters to secure accurate and timely recoveries for our clients. You’ll use your training, critical thinking, and negotiation skills to move matters forward, gather information from insurers, identify opportunities, and negotiate resolutions that reflect the true financial interests of our clients. This role is ideal for someone who is organized, confident, and enjoys both problem-solving and negotiation. You’ll have daily opportunities to influence outcomes, build rapport with adjusters, and play a key role in the recoveries we deliver. Every case you move forward and every settlement you negotiate ensures that our clients receive the correct reimbursement for injury-related medical costs and that cases are resolved fairly, professionally, and efficiently. This contributes directly to achieving our client satisfaction and retention goals.

Requirements

Associate degree required; Bachelor’s degree preferred, or equivalent industry experience (3+ years)
Experience in subrogation, personal injury, insurance claims, workers’ compensation, revenue cycle, coordination of benefits, or another claims-driven field
Ability to manage high-volume case work with accuracy and composure
Strong negotiation skills with the confidence to advocate for correct financial outcomes
Clear written and verbal communication skills, especially in professional phone and email exchanges
Ability to multitask and stay organized while handling varied tasks throughout the day
A proactive, problem-solving mindset, you ask good questions, follow through, and keep cases moving
Motivated, detail-oriented, flexible, and comfortable working independently

Responsibilities

Manage a large portfolio of subrogation or lien reimbursement cases
Develop case strategies that support strong financial outcomes and timely resolution
Obtain and review documentation from insurers to verify case facts and payment responsibility
Negotiate directly with insurance adjusters to reach fair and accurate settlements
Keep cases moving by following up consistently, anticipating next steps, and removing barriers
Answer inbound calls and emails related to case inquiries, documentation, and lien requests
Build strong relationships with adjusters, claim representatives, and other external parties by responding promptly and professionally
Send lien update notices, confirm receipt of liens, and follow-up on missing or pending information
Maintain clear, well-documented communication and case notes in our systems
Ensure that funds are received in a timely manner
Collaborate with internal teams when cases need escalation, clarification, or additional support