Subrogation Demand Specialist

GAINSCO • Richardson, TX

9d • Hybrid

About The Position

Are You Driven?® We Are. We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you. Why Join GAINSCO? GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO. GAINSCO is seeking a Subrogation Demand Specialist to assess, assemble, and pursue recovery demands for vehicle damage, total losses, and PIP/Med Pay. In this role, you’ll evaluate supporting documentation, coordinate evidence collection, conduct investigations to strengthen recovery potential, and manage high-volume communications with internal and external partners. If you thrive in a fast-paced environment, have strong negotiation skills, and enjoy driving financial recoveries, this role is for you..

Requirements

• High School Diploma or Equivalent
• To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements. Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained. All licenses must be maintained in accordance with state requirements.
• 2+ years of auto claims experience.
• 2+ years of subrogation demand handling experience.
• Strong written and verbal communication skills (business writing, grammar, clarity, professionalism).
• Proven ability to work independently while contributing to team goals.
• Strong negotiation and decision-making skills using established guidelines.
• Ability to manage and prioritize a high-volume workload with accuracy and urgency.
• Ability to interpret policy language, estimates, and supporting evidence documentation.
• Comfortable learning new systems and working across multiple claim and vendor platforms.

Nice To Haves

• Professional Insurance and/or Claims Designations are a plus.
• Experience with Guidewire, Decision Point, and other claims systems preferred.

Responsibilities

• Assemble complete subrogation demands with supporting evidence for vehicle damage, total loss, and PIP/Med Pay recoveries.
• Evaluate documentation for accuracy, completeness, and compliance (policy forms, estimates, endorsements, expert reports).
• Coordinate next steps to secure missing evidence and ensure timely pursuit, development, and recovery.
• Conduct additional investigation to identify and strengthen subrogation opportunities.
• Manage a high-volume inventory across exposures (vehicle damage, total loss, PIP/Med Pay, BI, UM) and coordinate with vendors.
• Handle inbound/outbound calls and communicate professionally with insureds, claimants, attorneys, witnesses, experts, adjusters, and underwriters.
• Pursue collections using Arbitration Forums when applicable and support dispute resolution through arbitration processes.
• Record and process recovery payments accurately and maintain clear claim documentation.
• Follow subrogation best practices, company guidelines, and applicable insurance regulations.

Benefits

• Excellent benefits package: medical & dental, vision insurance, life insurance, short-term and long-term disability insurance.
• Parental Leave Policy
• 401K + Company Match
• PTO Plan + Paid Company determined Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees