Subregional Technical Trainer - AMER Central

Digital Realty Global • Dallas, TX

17h • Hybrid

About The Position

The Technical Trainer plays a hands-on role in executing technical and operational training programs across data center environments. This role is responsible for delivering in-person and virtual training, supporting onboarding, upskilling, and certification initiatives, and serving as a subject matter expert in the development of content in collaboration with instructional design and regional training teams. The ideal candidate brings strong technical knowledge, a passion for sharing expertise, and the ability to simplify complex concepts for a variety of learners. As part of the global training organization, the Technical Trainer helps ensure consistent standards and alignment with both regional and global learning objectives.

Requirements

• Technical degree or certification required (e.g., Electrical, Mechanical, Facilities Management)
• 3+ years of experience in a technical operations or engineering role, preferably in a data center or critical infrastructure environment
• Experience delivering training or mentoring others in a professional setting
• Familiarity with adult learning principles and hands-on training techniques
• Strong presentation and communication skills, with the ability to explain complex technical concepts to learners of various levels
• Ability to work collaboratively across functional teams and geographies
• Organized, detail-oriented, and responsive to learner needs
• Capable of using PowerPoint or other tools to deliver training content effectively
• Moderate subregional travel is required (30-50%)
• Proficiency in English; additional local language skills are a plus, depending on region

Nice To Haves

• Certifications such as CDCP, CDCS, or equivalent preferred
• Instructional or training delivery certifications are a plus
• Basic familiarity with e-learning platforms or LMS systems is a plus

Responsibilities

• Training Delivery Deliver high-impact technical training programs, both in-person and virtually, focused on data center operations, safety, infrastructure, and systems.
• Facilitate onboarding and continuous upskilling of new hires, trainees, and current team members.
• Utilize diverse training methods including live instruction, hands-on demonstrations, simulations, and scenario-based learning.
• Act as a subject matter expert (SME) in the development, review, and validation of training content.
• Collaborate with instructional designers and regional training teams to ensure training materials are accurate, relevant, and reflect operational realities.
• Provide feedback on course effectiveness and identify opportunities for improvement based on learner engagement and comprehension.
• Support regional training managers in executing global and regional learning programs.
• Assist with implementing certification and skills validation processes for technical staff.
• Participate in the delivery and implementation of structured training pathways, including apprenticeship and workforce development programs.
• Observe and assess learner engagement and comprehension; provide coaching or reinforcement as needed.
• Collect and relay feedback from training sessions to support continuous improvement of training effectiveness.
• Support the implementation of post-training evaluations, skills assessments, and knowledge checks.
• Partner with site operations leaders to ensure training supports job performance and readiness.
• Stay informed of regional operational needs, safety requirements, and technology updates that impact training content.
• Maintain awareness of training compliance requirements relevant to technical roles.

Benefits

• Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree