Studio Ops Associate, Shopbop

Shopbop • Madison, WI

2d • Onsite

About The Position

Shopbop is looking for a motivated, detail-oriented individual to join our Studio Operations Team. This entry-level role supports internal and external customers by managing all inventory moving in and out of the photo studio. In addition to managing and prepping all inventory, other responsibilities may include: returning and repackaging products from shoots, organizing supplies, troubleshooting issues, assessing damage, repairing products using basic textile skills, identifying vendor defects, and communicating with the Studio and FC teams. The ideal candidate will have an awareness of the Shopbop brand, the products we carry, and is motivated to deliver quality for customers while handling competing priorities About the team Shopbop is the premier online shopping destination for what’s new and what’s next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping. Shopbop is part of the Amazon.com Inc. group of companies. THIS IS A 100% ONSITE POSITION

Requirements

• High School diploma or equivalent
• A knowledge of materials/fabric types and an awareness of brands Shopbop carries
• Working knowledge of MS Office, Excel and ability to learn new computer applications
• Ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team
• A proven track record of earning trust, delivering results, and high bias for action
• Desire to improve processes and a keen eye for detail, accuracy, and organization
• Excellent communication and interpersonal skills
• Ability to work 8 hours per day, 40 hours per week
• Ability to lift and move up to 40 pounds
• Ability to steam garments in a hanging position for up to 8 hours per day, 5 days a week
• Ability to move supplies and inventory with the use of a pallet jack or carts
• Strong awareness of brands we carry

Nice To Haves

• Previous experience in a photo studio, or other fashion-based operations environment
• Previous experience managing inventory
• Experience steaming fabrics, taping shoes and/or refurbishing products (sewing, cleaning, etc)

Responsibilities

• Prep all inventory coming into or out of the studio, including steaming, shoe taping, preparing inventory labels, etc.
• Inspect and repackage all inventory leaving and returning to the studio
• Package, label, and ship products to our NY studio and/or other content creators
• Physically and systematically move product through workflows while using a pallet jack or carts
• Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner
• Ensure damaged inventory is not available for sale and is routed to the appropriate team
• Track, resolve, and communicate issues via the use internal tooling
• Continuously seek to improve workflow processes while maintaining current service level agreements
• Cross train and support miscellaneous projects, and assist other areas as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees