Student Usher

Chapman University CareersIrvine, CA
5d

About The Position

Student Usher for Musco Center Responsibilities Reporting to the Front of House Manager Manager and/or Patron Services Director based on show assignments, the Musco Center Usher is responsible for providing excellent customer service to theater patrons, visiting artists and supporting staff. Usher assignments include ticket taking, greet guests, direct patrons to venue, seats or lobby facilities, door attendant, program distribution and securing the building at the end of performance. Additional responsibilities include pre-/post-show and intermission checks of lobby areas and restrooms. Ushers are expected to be on alert and communicate any unusual situations such as crowd control, accidents, emergencies, etc. This position requires excellent customer service skills such as greeting patrons with a prompt and courteous attitude, flexibility to adjust as situations occur, and exhibiting professionalism at all times. This position may carry out other duties as assigned.

Requirements

  • None

Responsibilities

  • providing excellent customer service to theater patrons, visiting artists and supporting staff
  • ticket taking
  • greet guests
  • direct patrons to venue, seats or lobby facilities
  • door attendant
  • program distribution
  • securing the building at the end of performance
  • pre-/post-show and intermission checks of lobby areas and restrooms
  • communicate any unusual situations such as crowd control, accidents, emergencies, etc.
  • greeting patrons with a prompt and courteous attitude
  • flexibility to adjust as situations occur
  • exhibiting professionalism at all times
  • carry out other duties as assigned

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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