Student Success Coordinator I

Portage Learning • Beaver Falls, PA

10d • $21 • Onsite

About The Position

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to … Believe the best in our employees Invest in our people Collaborate with humility, respect, and appreciation Cultivate curiosity and encourage creativity. The Student Success Coordinator I will play an integral role in supporting the Student Success team in providing comprehensive assistance to the Director of Student Success. This role entails hands-on experience in various aspects of student support, provides a well-rounded experience in student services, covering key areas such as advising, registration, and orientation. The Student Success Coordinator I will have the opportunity to contribute to the enhancement of the student success processes and make a positive impact on the overall student experience.

Requirements

• Must be service oriented with a focus on helping others.
• Excellent communication (written, verbal, and listening) skills.
• Ability to multi-task, set priorities and achieve desired goals.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and contribute.
• Ability to use Microsoft Office Suite.
• Associate degree preferred.
• 0-3 years of experience in support or higher ed preferred.
• Basic knowledge of university policies, academic requirements, and support services.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, FBI Fingerprinting, and Mandated Reporter for Child Abuse.
• Demonstrated agreement with and vision for the stated mission, vision, philosophy, values, and goals of Portage Learning.
• This is a full-time position. Days and hours of work are 40 hours per week, Monday to Friday, between 9:00 a.m. to 5:00 p.m. Must be able to work from the office located in Chippewa Township, PA and conduct a minimum of 80% of work hours in the office.
• This job requires occasional travel both local during the business day and overnight.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Hands-On Experience: The role offers hands-on experience, allowing for actively engaging in various aspects of student support.
• Student Advising Goals: The role involves contributing to the development of tracking processes aimed at meeting student advising goals. This could include creating systems to monitor and assess student progress, ensuring that advising objectives are achieved.
• Registration Support: The student success coordinator will be involved in supporting students through the registration process. This may include assisting with understanding requirements, resolving issues, and ensuring a smooth registration experience.
• Student Progress Reporting: The student success coordinator will be involved in maintaining up to date progress reports for bi-weekly reporting to partner institutions.
• Orientation Development: The position includes participation in the development of orientation programs. This role may involve planning and implementing activities that help new students transition to online learning, specifically, learning with Portage Learning.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree