Student Services Technician

CHESS•Albuquerque, NM

23h•$15 - $18

About The Position

The Student Success Technician provides support and assistance to students to enhance their academic success and overall well-being. You will collaborate with teachers, counsellors, and other school staff to identify and address individual student needs. The technician position includes monitoring student progress, organizing workshops or events, and promoting student engagement and involvement in school activities. The Student Success Technician plays a crucial role in fostering a positive and supportive learning environment for students.

Requirements

High school diploma or GED and two (2) years of related experience.

Nice To Haves

Bilingual in English and Spanish

Responsibilities

Refer individuals to the appropriate CNM resources and provide explanations and interpretations of CNM policies, procedures, and programs
Deliver information via telephone, in person, and online.
Perform general office tasks, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks.
Ensure compliance with safety regulations, procedures, protocols, and OSHA standards, and wear personal protective gear if required.
Provide guidance and support to students by referring them to appropriate resources within CNM.
Offer explanations and interpretations of CNM policies, procedures, and programs through various communication channels, including telephone, in-person interactions, and online platforms.
Perform a variety of general office duties such as data entry, retrieval, manual and electronic processing, and answering telephones.
Performs other related duties of a similar nature and level as assigned.