Student Services Coordinator

One River School of Art and DesignLarchmont, NY
7h$17 - $20

About The Position

Looking for a rewarding, people-focused role you can fit around your daytime job or weekday commitments? We’re seeking a friendly, detail-oriented Part-Time Student Services Coordinator to support our school during evenings and weekends—our busiest and most vibrant times. This role is perfect for someone local who enjoys customer service, thrives in a fast-paced environment, and takes pride in creating a warm, organized experience for students, families, and teachers. As the face of the school during your shift, you’ll help keep everything running smoothly while delivering exceptional, student focussed customer service.

Requirements

  • Are looking for part-time, supplemental income
  • Are available evenings and/or weekends
  • Enjoy working with families, students, and creative professionals
  • Are organized, reliable, and comfortable multitasking
  • Communicate clearly by phone, text, and email
  • Take pride in providing excellent customer service

Responsibilities

  • Open and close the school following the Daily Checklist
  • Review the daily roster for key updates (new students, makeups, last-day students)
  • Prepare for upcoming tours and host tours when families arrive, including follow-up
  • Send an end-of-day recap email summarizing tours, sign-ups, attendance issues, and any notable situations
  • Greet students and parents warmly—by name
  • Welcome new students, walk them to class, and introduce them to their teacher
  • Answer incoming phone calls and texts with professionalism and care
  • Respond to emails in the school inbox
  • Check voicemails and return calls promptly
  • Call students who are tardy or absent after 15 minutes and send makeup links as needed
  • Complete follow-up calls to new leads using HubSpot, following the enrollment process
  • Follow up on failed payments with professionalism and discretion
  • Review weekly priorities and complete additional tasks as assigned
  • Welcome teachers and ensure they clock in no more than 10 minutes before class

Benefits

  • Consistent evening and weekend hours
  • A welcoming, creative environment
  • Meaningful work supporting students and families
  • Ideal alongside a daytime job, freelance work, or school schedule
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