Coordinator of Student Services

Tractor Supply Company

2d

About The Position

The Coordinator of Student Services provides centralized operational, administrative, and student support across key Student Services functions including the College Counseling Center, Student Accessibility Services, Student Conduct, and the Behavioral Intervention Team (BIT). This role oversees the daily operations of the Centers’ front desk, ensuring an inclusive, welcoming, and efficient environment. The coordinator triages student inquiries, maintains confidential records, coordinates appointments and referral workflows, supports case management processes, and facilitates communication among campus stakeholders to promote student well-being, persistence, and success.

Requirements

• Bachelor’s degree required in Psychology, Sociology, Social Work, or a closely related field.
• Minimum of two (2) years of professional experience in student services, counseling support, disability services, case management, or related higher education/student affairs roles

Responsibilities

• Coordinate intake and appointment scheduling for the Counseling Center and Student Accessibility Services and handle managing calendars for staff, and prepare and maintain confidential documentation, including consent forms and intake.
• Oversee daily operations of the Centers front desk, ensuring a welcoming and professional environment and supervise and train front desk part-time staff and student assistants, create schedules, coverage plans and provide front-line guidance to student regarding accommodation procedures and escalate complex cases.
• Primary contact for Student conduct and Behavioral Intervention Team cases and manage cases intake and assist with schedule hearings.
• Monitor and prepare official correspondence and maintain accurate case documentation in the conduct system and ensure confidentiality in all conduct-related processes.
• Respond to inquiries promptly and professionally, providing accurate information and referrals as needed.
• Coordinate and assist with student outreach activities to promote students' well-being and success.
• Performs other related duties as assigned.

Benefits

• Comprehensive State of Florida benefits, including retirement through the Florida Retirement System.
• Opportunities for professional development.
• A generous leave policy, including paid holidays plus winter and spring breaks.
• A collaborative and inspiring campus community.
• Tuition waivers and tuition reimbursement programs for continuous learning.
• Free access to TSC athletics, fine arts, and performing arts events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level