Student Services Technician
About The Position
The Student Success Technician is responsible for providing support and assistance to students in order to enhance their academic success and overall well-being. This position collaborates with teachers, counselors, and other school staff to identify and address individual student needs. The technician position includes monitoring student progress, organizing workshops or events, and promoting student engagement and involvement in school activities. The Student Success Technician plays a crucial role in fostering a positive and supportive learning environment for students.
Requirements
- High school diploma or GED and two (2) years of related experience.
Nice To Haves
- Bilingual
Responsibilities
- Refers individuals to the appropriate CNM resources and provides explanations and interpretations of CNM policies, procedures, and programs
- Delivers information via telephone, in person, and online.
- Performs general office duties, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks.
- Ensures compliance with safety regulations, procedures, protocols, and OSHA standards, and wears personal protective gear if required.
- Provides guidance and support to students by referring them to appropriate resources within CNM.
- Offers explanations and interpretations of CNM policies, procedures, and programs through various communication channels, including telephone, in-person interactions, and online platforms.
- Performs a variety of general office duties such as data entry, retrieval, manual and electronic processing, and answering telephones.
- Performs other related duties of a similar nature and level as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
