Student Services Technician Main Campus One Stop

CHESS•Albuquerque, NM

3d•$15 - $18

About The Position

The Student Success Technician is responsible for providing support and assistance to students in order to enhance their academic success and overall well-being. This position collaborates with teachers, counselors, and other school staff to identify and address individual student needs. The technician position includes monitoring student progress, organizing workshops or events, and promoting student engagement and involvement in school activities. The Student Success Technician plays a crucial role in fostering a positive and supportive learning environment for students.

Requirements

High school diploma or equivalent AND Two (2) years of experience
Experience as a student employee is considered
A combination of education and experience may be substituted for requirements of the position

Nice To Haves

Bilingual in Spanish and English

Responsibilities

Refer individuals to the appropriate CNM resources and provide explanations and interpretations of CNM policies, procedures, and programmes
Deliver information through telephone, in person, and online.
Perform general office responsibilities, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks.
Ensure compliance with safety regulations, procedures, protocols, and OSHA standards, and wear personal protective gear if required.
Provide guidance to students by referring them to appropriate resources within CNM.
Offer explanations and interpretations of CNM policies, procedures, and programmes through different communication channels, including telephone, in-person interactions, and online platforms.
Perform a variety of general office responsibilities such as data entry, retrieval, manual and electronic processing, and answering telephones.
Performs other related duties of a similar nature and level as assigned.