Student Services Coordinator

Douglas J Institutes and Salons•Ann Arbor, MI

About The Position

Douglas J is a pioneer in the beauty industry, with high-end Salon/Spas and Cosmetology Institutes across Michigan, Illinois, and Tennessee. We're more than a salon - we're a community that nurtures talent, provides exceptional service, and gives back to our communities. Are you a detail-oriented professional with a heart for service and a knack for organization? At Douglas J, we're looking for a Student Services Coordinator who loves supporting students and facilitating their journey in the beauty, fashion, and wellness industry. You'll be a key part of our team, ensuring our students have an unforgettable experience and our institute operates smoothly.

Requirements

Previous experience in an administrative role; exposure to the higher education environment a plus.
Extremely detail-oriented and organized.
Excellent verbal and written communication skills.
Ability to multi-task and maintain professional relationships.
Friendly and approachable demeanor.
Self-starter, works well independently.
Strong computer skills including ability to work within databases and intermediate proficiency with MS Office.
Polished, professional image, consistent with the salon and spa industry.

Responsibilities

Support students through their educational journey including status changes, graduation preparations, and job placement assistance.
Maintain student files and timekeeping, ensuring compliance with state and accreditation standards and regulations.
Process new class enrollment documentation, leaves of absences, and graduate documentation.
Conduct exit interviews for graduating students and assist with career services functions.
Develop a rapport with students and staff, fostering a supportive and engaging environment.
Attend student assemblies and orientations, providing guidance and support, as needed.
Assist the Institute Director with administrative tasks.
Successfully coordinate 2 Career Fairs each year, to help ensure that salons and spas throughout our communities are exposed to Douglas J students and graduates.