Student Services Coordinator
About The Position
Change Lives! Are you looking for a role that prioritizes making a significant impact on aspiring healthcare heroes? Come be a part of our #calregionalfamily as a Student Support Services Coordinator. “We are like a close-knit family. We all support each other and are there to help when needed.” – Jeff F, Regional Director, Central CA ------------------------------------------------------- Who We’re Looking For We are looking for an enthusiastic and self-motivated full-time Student Support Services Coordinator to join our team in Live Oak, TX. We are interested in candidates who want to work for a company that is passionate about changing lives and helping build the essential workforce! The schedule for this position is Monday through Thursday from 11 a.m. to 7 p.m. and Friday from 11 a.m. to 3 p.m.
Requirements
- High school diploma or equivalent
- Bilingual: (English and Spanish) preferred
- 2+ years of customer service experience
- Demonstrated ability to communicate, listen, and help resolve conflicts with customers.
Nice To Haves
- 1 year of sales experience preferred
Responsibilities
- Supports the new student enrollment process by answering incoming student questions, providing a thorough review of program, tuition, and associated costs
- Delivers program information via telephone and written materials, communicating school policies, processes, and procedures.
- Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items
- Maintains CRM database to company standards.
- Perform the functions of the job while remaining compliant with organizational policies as well as state, federal, and other regulatory bodies
- Participates in and suggests recruitment/outreach activities
- Performs administrative tasks associated with department activities
- Maintains professional knowledge in applicable areas
- Travels to various locations for training and support as necessary
- Assists Regional Director of Texas and Vice President of Texas as necessary
Benefits
- Generous pay between $20 and $23 per hour
- Opportunities for quarterly bonuses, raises, and promotions
- Supportive, fun, and collaborative work environment
- Benefits we are proud of including medical, dental, vision, and a 401(k).
- Work-life balance and self-care with a 34-hour workweek
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
