Student Services Coordinator III

Elgin Community College•Elgin, IL

2d•$26 - $35

About The Position

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: 5 days per week, 25 hours per week, summer may have reduced hours. This position requires flexibility to meet departmental needs, including occasional evenings and weekends. Must be available to work until 7pm on Tuesday evenings. Rate of Pay: This is a Part-Time Support Staff position at grade 14, with an hourly pay rate of $26.15 to $34.86. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Retirement Plans (Pension, 457b, 403b) Paid Time Off Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) FLSA Status: Non-Exempt Grant Funded: Yes Job Summary: An employee in this classification performs work of moderate difficulty by coordinating a variety of educational support services and activities. Work is distinguished by the ability to monitor academic progress of students and to inform them of services and opportunities available to increase their success. General supervision is received by the assigned manager.

Requirements

Bachelor’s degree in a related field with two to four years’ experience in education, social work and/or related field or equivalent combination of training and experience.
Considerable knowledge in overcoming barriers similar to the targeted population to be served.
Considerable knowledge applicable to TRiO grant application, awarding, annual reporting processes, and community resources available to support program participants and their families.
Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
Considerable skills working independently and also collaboratively with others.
Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds.
Working skills in verbal and written communication.
Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs.

Nice To Haves

Previous community college counseling experience and personnel work.
Master’s in Psychology, Sociology, Education, or a related field.
Bilingual (Spanish and English).

Responsibilities

Identify and recruit potential program participants (classroom visits, mailings, phone calls), conduct student intake and assessments, provide support and guidance for assigned TRIO students, and maintain student documentation.
Assist with the coordination and implementation of participant activities (college tours, workshops, conferences, etc.).
Maintains required training, licensure and/or certifications
Maintains confidentiality of privileged information and adheres to applicable privacy laws
Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
Adheres to department guidelines for attendance and punctuality
Perform other job-related duties as assigned which pertain to the job description.
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.