Student Services Administrative Coordinator, Administrative Support Coordinator, Level II

California State University System • Sonoma, CA

59d

About The Position

Reporting to and under general direction of the Director of Operations (Director), with additional lead work direction by the Senior Credentials and Student Services Coordinator (Senior Coordinator), the Administrative Coordinator (AC) initiates, coordinates, and implements a variety of administrative duties in support of the administrative operations of the College's credentials and Master's Programs. The incumbent often makes recommendations related to operational and policy matters and evaluates work procedures; coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments. Work involves conducting intake on incoming post-bac applications for admission requirements; maintaining and updating student records database; receiving and addressing incoming calls and emails pertaining to the admissions process; identifying needs; planning and initiating projects; coordinating and delegating work; seeing a project through initiation, execution, coordination, implementation and evaluation; discreetly handling communications of a sensitive and confidential nature; assisting with special events; answering the Credentials Office phone line as necessary; and completing special projects as assigned.

Requirements

• High school degree or technical/vocational program degree
• At minimum two years administrative work experience involving program administration and/or an equivalent combination of education and experience involving study, analysis, and/or evaluation leading to the development of improvement of administrative policies, procedures, practices, or programs.
• Demonstrated skill/proficiency in the use of office machines and computers and related software, including those for spreadsheets, word processing and desktop publishing (MS Office) required.

Nice To Haves

• Proficiency in electronic scheduling program and working knowledge of Google Suite, FileMaker Pro and PeopleSoft preferred.

Responsibilities

• Initiates, coordinates, and implements a variety of administrative duties in support of the administrative operations of the College's credentials and Master's Programs.
• Makes recommendations related to operational and policy matters and evaluates work procedures
• Coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments.
• Conducting intake on incoming post-bac applications for admission requirements
• Maintaining and updating student records database
• Receiving and addressing incoming calls and emails pertaining to the admissions process
• Identifying needs
• Planning and initiating projects
• Coordinating and delegating work
• Seeing a project through initiation, execution, coordination, implementation and evaluation
• Discreetly handling communications of a sensitive and confidential nature
• Assisting with special events
• Answering the Credentials Office phone line as necessary
• Completing special projects as assigned.

Benefits

• This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave.
• In addition, 15 paid holidays are offered each year.
• Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees