Student Records Specialist

Lycoming College•Williamsport, PA

15d

About The Position

Lycoming College, one of the nation’s oldest residential liberal arts and sciences colleges, invites candidates for its Student Records Specialist role. With a first-rate undergraduate education and an increased commitment to fostering an inclusive and equitable campus community that supports all faculty, staff, and students, we are seeking candidates who can support and contribute to our mission and 2021 strategic plan . This position is the point person for handling all student records and maintaining their accuracy. This is a public-facing position and handles most of the customer service duties when it comes to timely questions and responses to students, staff, and faculty regarding the Registrar’s Office. This is a full-time, benefits eligible position. Who We Are: Founded in 1812, Lycoming College is one of the nation’s oldest and most respected liberal arts colleges. Today, our community of 1,200 active learners from 26 states and territories and 13 countries comprises a student body that is 31 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 52+ academic programs. Students compete in 20 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internship experiences, and study abroad in more than two dozen countries. Lycoming College has one of the highest endowment-per-student ratios in the country. The institution is a member of the Annapolis Group of Liberal Arts Colleges and is recognized by U.S. News as a top 100 National Liberal Arts College and the No. 21 Best Value School. Lycoming College is dedicated to providing a high-quality liberal arts and sciences education for all students. Learn more at https://www.lycoming.edu . The College proudly celebrates and values the principles of inclusive excellence. In its 2021 Strategic Plan, Lycoming College committed to recruiting more faculty and staff from historically underrepresented groups. The community works to foster an inclusive campus community and to support the success of all faculty, staff and students. The College recognizes that a community formed of a wide range of backgrounds and experiences benefits all its members and serves to advance Lycoming’s goal of preparing graduates to become ethical, informed, and engaged individuals Lycoming College is an equal opportunity employer.

Requirements

High school graduate required, Associate or Bachelor’s degree preferred.
Minimum of 3 years administrative experience required
Proficiency in Microsoft Office, especially Word and Excel
Excellent written and oral communication skills
Knowledge and experience of federal regulations such as FERPA
Detail oriented with a high degree of accuracy
Customer-service attitude
Strong initiative and self-motivation, ownership of work
Attention to detail
Ability to work well as part of a team, values collaboration, and communication

Nice To Haves

Experience in a college or university Registrar's Office or closely related office preferred

Responsibilities

Fulfill requests for transcripts, duplicate diplomas, enrollment verifications, and degree verifications.
Data entry of all changes to student records such as program requests, FERPA status, address changes, etc. and notification to the appropriate individuals.
Data entry of all advisor assignments and maintenance of any advisor changes.
Manage registration related requests from students including non-degree registration, pass/fail, audit, course withdrawal, and course sign-in request.
Respond to inquiries from students and advisors during registration and drop/add periods.
Assist Registrar with data entry for transfer credits.
Manage the readmission process which includes monitoring applicant information, referring cases to the Academic Standards Committee, and communicating outcomes of status information to those involved.
Provide administrative support for the Academic Standards Committee and the Individual Studies Committee. This support consists of collecting student appeals and applications, preparing agendas and taking minutes within those meetings, and preparing decision letters, record-keeping, and data entry .
Prepare final examination schedule.
Manage classroom facilities and coordinate classroom assignments for all courses
Serve as Lycoming College’s VA Certifying Official; this includes maintaining College compliance with all federal regulations, handling all claims for student VA benefits, working with the VA auditor regarding student records, and participating in ongoing professional development.
Serve as key coordinator in Commencement preparation collaborating with the Offices of the President and Provost of the College. This includes registering seniors for graduation, ordering and distributing academic regalia, ordering diploma materials, preparing diplomas for the ceremony, and assisting at Commencement.
Prepare reports related to academic actions and assist with maintaining the College Catalog.

Benefits

Health insurance – Lycoming College offers a wide variety of health plan options available.
Dental insurance, including orthodontia coverage.
Vision insurance
Flexible spending accounts for medical expenses and dependent care expenses
Life & accidental death and dismemberment insurance
Long-term disability insurance
Short-term disability insurance
Cancer insurance
Personal accident insurance
Wellness program
Employee assistance program
403(b) retirement plan with up to 8% contributions from the College
Free tuition for employees, spouses, and eligible dependents at Lycoming College
Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc.
Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology
Generous paid time off (PTO)
Paid Parental Leave
14 holidays per year
Summer hours
15% discount at the campus bookstore, excluding textbooks and snacks
Reduced rates for meal packages for on-campus dining facilities
Use of the campus recreations center and gym facilities for employees and household family members
Use of the campus Library