Student Records Specialist

Western Governors University•Salt Lake City, UT

2d•$19 - $27•Onsite

About The Position

As a Student Records Specialist, you will play a critical role in maintaining accurate academic records and supporting students throughout their educational journey. Your work ensures compliance with university policies and federal regulations while delivering an exceptional student experience.

Requirements

Proficiency with Microsoft Office Suite and experience using student information systems or CRM software.
Strong attention to detail and ability to manage confidential information.
Demonstrated ability to work independently and as part of a team in a fast-paced environment.
Advanced skills in data reconciliation and problem-solving.
Excellent written communication skills and professional business acumen.
Ability to prioritize tasks and meet deadlines while managing multiple responsibilities.
2 or more years of experience within a Records, Registrar’s office, Student Services or other related higher education role responsible for reviewing, validating, researching, and updating student academic records.
Associate’s degree in a related field.

Nice To Haves

Bachelor’s degree in a related field.
Prior experience in higher education, student services, or registrar’s office.

Responsibilities

Receive and maintain student documentation with accuracy and confidentiality.
Apply university rules, regulations, and policies to benefit students.
Update and manage academic records in multiple systems with precision.
Ensure compliance with FERPA and other regulatory requirements.
Collaborate across university teams to resolve data discrepancies and complete reconciliations.
Handle escalated issues professionally and provide timely updates to leadership.
Document processes and student interactions to keep all stakeholders informed.